Patient Care Coordinator, Walk-In Clinic

Olympic Medical Center; Sequim (WA); On-site; USD 29,329 - 43,297; Full time

Benefits offered by this job

Benefits information

Job summary

Olympic Medical Center is seeking a front-line healthcare advocate to support patient services on the North Olympic Peninsula. You will ensure providers' orders are processed, authorize and schedule diagnostics, and coordinate information across departments while complying with HIPAA.

The role emphasizes excellent customer service, prior authorization knowledge, and accurate health information documentation in the EHR.

Qualifications

• Associates degree in healthcare or business preferred.
• Two years of experience in a health care setting with excellent customer service and patient care skills required.
• Experience with insurance authorizations and Epic preferred.

Responsibilities

• Provides excellent customer service by following OMC CARE standards.
• Coordinates diagnostic testing and medical care across departments.
• Documents patient care in the electronic health record timely and accurately.
• Assists patients in navigating the health care system per the plan of care.

Skills

Customer service

Healthcare coordination

HIPAA compliance

Prior authorization

Education

Associates Degree in healthcare or business

Tools

Epic

Job description

About Olympic Medical Center

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family.

About Olympic Medical Center

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family. Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location. You’ll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle – a perfect combination!

Fte

75%

WORK SHIFT

Days

Pay Range

$21.29 - $31.43

Union

SEIU 1199-Service and Dietary

Shift Differentials/Premiums

Weekend & Holiday Shifts

No

Shift Differentials

• Evening - $3.00/hour
• Night - $5.00/hour
• Weekend - $4.50/hour

Premiums

• Per Diem - 15% (on rate of pay, in lieu of benefits)
• Lead - $3.25/hour
• On-Call - $3.00/hour
• Preceptor - $1.50/hour
• Trainer - $1.50/hour

Job Description

Provides excellent customer service by employing OMC’s C.A.R.E. standards. Ensures providers orders are processed, authorized, and scheduled as necessary. Works with multiple departments, internal and external to the organization, to coordinate the diagnostic testing and medical care of the patient. Responsible for understanding the authorization process and participates in obtaining prior authorization when necessary. Coordinates health information between departments and caregivers under the applicable HIPAA laws and utilizes electronic repositories for health information and insurance coverage information to exchange secure data. Documents patient care into electronic health record in a timely manner and with appropriate documentation standards. Assists patients to navigate through the health care system according to providers’ plan of care.

Education

• Associates Degree in healthcare or business preferred.

Experience

• Two years of experience working in a health care setting and demonstrated excellence in customer service and patient care skills required.
• Prior experience with insurance authorizations and Epic preferred.

LICENSURE/CREDENTIALS

None.

Benefits Information

Click here for information about our benefits.

Equal Employment Opportunity (EEO) Statement

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.