Patient Care Coordinator- Sandy Springs

Upstream Rehabilitation; Atlanta (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a dynamic and growing organization as a Patient Care Coordinator, where you will play a vital role in ensuring smooth clinic operations and enhancing patient experiences. This entry-level position offers an opportunity to make a meaningful impact on patients' lives while developing essential skills in a supportive environment. As part of a dedicated team, you will handle scheduling, insurance verification, and payment collection, all while fostering a welcoming atmosphere. With comprehensive benefits, including medical, dental, and paid time off, this role is perfect for those looking to grow and thrive in a fulfilling career.

Benefits

Annual Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

401K with company match

Qualifications

• Strong communication skills and ability to multitask.
• Organizational skills to manage schedules and documentation.

Responsibilities

• Collect payments and schedule visits while providing excellent customer service.
• Create a welcoming atmosphere and monitor patient arrival experience.

Skills

Customer Service Skills

Communication Skills

Multitasking

Organization

Time Management

Education

High School Diploma or equivalent

Job description

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Sandy Springs, GA

Are you seeking a position in a growing organization where you can make a meaningful impact on others' lives?

What is a Patient Care Coordinator?

• An entry-level office role responsible for maintaining the smooth daily operations of the clinic.
• Excellent customer service skills are essential.
• Learn new skills regularly; multitask across multiple computer programs daily.

A day in the life of a Patient Care Coordinator:

• Greet everyone entering the clinic warmly.
• Schedule new referrals via fax or phone from patients and physician offices.
• Verify insurance coverage.
• Collect patient payments.
• Keep the front office organized.
• Perform other duties as assigned.

Benefits of Full-time Positions:

• Annual Charity Day to support a cause meaningful to you.
• Medical, Dental, Vision, Life, and Disability Insurance.
• Paid Time Off, holidays, and 401K with company match.

Position Summary:

The PCC-I supports clinic growth through efficient practice management and patient intake. Collaborating with the Clinic Director, this role ensures smooth clinic operations and aligns with Upstream Rehabilitation's mission and values.

Responsibilities:

• Core responsibilities: collect payments, convert referrals, schedule visits, provide customer service.
• Create a welcoming clinic atmosphere.
• Make welcome calls to monitor and improve patient arrival experience.
• Manage schedules, documentation, deposits, caseloads, and inventory.
• Attend training sessions and complete quarterly compliance training.

Qualifications:

• High School Diploma or equivalent.
• Strong communication skills.
• Ability to multitask, organize, meet deadlines, and work independently.
• Effective team member with good time management and presentation skills.

Physical Requirements:

• Primarily indoor work with some noise exposure.
• Full-time hours Monday-Friday, with occasional evening/weekend work.
• Sedentary work involving sitting, computer use, and light physical activity.
• Must be able to hear, speak, and see clearly to perform duties.

This description is not exhaustive and may change. Reasonable accommodations will be provided to qualified individuals with disabilities. Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram and visit our LinkedIn page to learn more about our team. CLICK HERE TO LEARN MORE ABOUT UPSTREAM

Upstream Rehabilitation is an Equal Opportunity Employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, gender, sexual orientation, age, disability, veteran status, or other protected categories.