Patient Care Coordinator/Receptionist

Evolve Psychiatry; Massapequa (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Evolve Psychiatry is looking for a dedicated Patient Care Coordinator/Receptionist to enhance patient experiences within their compassionate and dynamic mental health practice. This full-time role offers the chance to engage directly with patients, manage schedules, and support clinical staff. Applicants should possess strong communication skills, kindness, and the ability to thrive in a fast-paced setting while ensuring efficient office operations.

Benefits

Competitive hourly pay based on experience

Supportive, team-oriented work environment

Opportunities for professional growth

Healthcare, vision, & dental after 90 days

401k (Matching after 1 year)

Paid Time Off (PTO)

Qualifications

• 12 years of experience in a medical office setting required.
• Medical Assistant (MA) experience is a plus but not required.
• Compassionate, professional, and detail-oriented.

Responsibilities

• Greet and check in patients with professionalism and warmth.
• Manage incoming calls, scheduling, and appointment confirmations.
• Verify insurance and collect copayments.

Skills

Communicative

Multitasking

Organizational

Education

High school diploma

Associate’s degree (encouraged)

Tools

eClinicalWorks (ECW)

Job description

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This range is provided by Evolve Psychiatry. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $23.00/hr

Job Title: Medical Receptionist

Location: 5550 Merrick Road, Massapequa NY 11758

Job Type: Full-Time

Compensation: $21–$25/hour, based on experience

Join Our Growing Psychiatry Practice!

We are a busy and compassionate psychiatry practice seeking an experienced Medical Receptionist to join our front office team. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about supporting mental health care.

Key Responsibilities:

• Greet and check in patients with professionalism and warmth
• Manage incoming calls, scheduling, and appointment confirmations
• Verify insurance
• Appointment reminder calls
• Collect copayments and assist with billing processes
• Maintain accurate patient records and documentation
• Collaborate with clinical and administrative staff to ensure seamless patient care
• Other clerical duties as assigned to support the smoother operation of the practice
  
  

Qualifications:

• High school diploma required; associate’s degree encouraged
• 12 years of experience in a medical office setting required
• Familiarity with eClinicalWorks (ECW) is a strong plus
• Medical Assistant (MA) experience is a plus but not required
• Excellent communication, multitasking, and organizational skills
• Compassionate, professional, and detailoriented
• Tech Savy
  
  

What We Offer:

• Competitive hourly pay based on experience
• Supportive, teamoriented work environment
• Opportunities for professional growth within a dynamic mental health setting
• Healthcare, vision, & dental after 90 days
• 401k (Matching after 1 year)
• PTO
  
  

If you're ready to make a meaningful impact and bring your skills to a practice that values both its patients and its staff, we’d love to hear from you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Mental Health Care

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