Patient Care Coordinator - Neurology

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare team as a Patient Care Coordinator, where you'll be the vital first point of contact for Alzheimer's and Dementia patients. This role emphasizes administrative support, coordination of patient care, and ensuring a smooth clinic workflow. You will thrive in a fast-paced environment, utilizing your strong organizational and problem-solving skills to enhance patient experiences. If you are passionate about making a difference in patient care and enjoy working collaboratively, this is the perfect opportunity for you.

Qualifications

• Experience in organizing tasks and setting priorities under minimal direction.
• Ability to handle confidential material with discretion.

Responsibilities

• Coordinate patient care and maintain regulatory paperwork.
• Handle clinic scheduling and patient-related activities.

Skills

Organizational Skills

Problem-Solving Skills

Microsoft Office Suite

Attention to Detail

Typing Skills (45 WPM)

Patient Care Experience

Tools

Care Connect

Adobe Acrobat

Windows Operating System

Job description

Description

Under the general supervision by the faculty of the
Neurology Clinic, the Patient Care Coordinator will be responsible for
administrative assistance to faculty by supporting and coordinating patient
care andbeing the first point of contact for Alzheimer's and
Dementia patients and their caregivers. Responsibilities include, but are not limited to: clinic scheduling,
handling patient-related activities, coordination of patient care, and
maintenance of regulatory paperwork.

Salary Range: $29.42 - $42.14/Hourly

Qualifications

Required:

• Demonstrated experience in organizing and defining tasks, setting priorities, working independently, and following through with minimal direction in order to perform effectively under conditions of frequent interruptions, fluctuating workloads, and conflicting time demands.
• Demonstrated ability to handle confidential material with discretion.
• Demonstrated ability to screen incoming phone calls in order to assess urgency of requests.
• Strong problem-solving skills and demonstrated ability to initiate, monitor, and complete tasks, including those not explicitly assigned or intrinsic to achieve specific goals.
• Demonstrated proficiency with Microsoft and Windows computer platforms and proficiency in the use of computer programs, including Word, PowerPoint, Excel, e-mail programs, web browsers, and Adobe Acrobat.
• Demonstrated ability to operate Care Connect, download reports, documents and labs from patient's chart.
• Demonstrated attention to detail.
• Demonstrated strong organizational skills to maintain the workflow of a fast-paced, high-volume clinic in a professional and efficient manner.
• Demonstrated ability to establish and maintain cooperative working relationships with departmental staff of all levels, by performing duties in a pleasant, cooperative, and helpful manner.
• Demonstrated ability to maintain accurate and updated files containing a variety of documents relating to the patient's care.
• Excellent verbal and written English language skills to complete correspondence and reports with appropriate spelling, grammar, and format.
• Demonstrated typing skills of 45 WPM.
• Experience in patient care.
• Skills in analyzing information, problems, situations, practices, and procedures to recognize alternatives and provide solutions. Ability to problem-solve with other members of the clinic team while maintaining cooperative working relationships with administrators, providers, peers, and the public. Skill in recognizing an emergency or high priority situation and taking appropriate and immediate action. Ability to maintain composure when confronted with difficult situations and respond professionally. Skill in speaking clearly and using appropriate grammar. Ability to work as part of a team, maintaining confidentiality in all assignments, and show initiative in identifying and solving problems as they occur.

Preferred:

• Fluent knowledge of neurological, pharmaceutical and legal terminology