PATIENT CARE COORDINATOR II (Medical Assistant)

STANFORD HEALTHCARE LIMITED; Palo Alto (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking dedicated Patient Care Coordinators to enhance patient experiences in a dynamic healthcare environment. This role involves guiding patients through their clinic visits, supporting healthcare providers, and performing essential clinical tasks. With a focus on compassion and effective communication, the ideal candidate will thrive in a collaborative team atmosphere. If you have a passion for patient care and possess strong customer service skills, this opportunity is perfect for you to make a meaningful impact.

Qualifications

• Completion of a medical assisting program or equivalent training.
• Minimum of one year of relevant experience in a healthcare setting.

Responsibilities

• Assist with patient rooming, check-in/out, and scheduling follow-ups.
• Support providers during examinations and manage effective patient communication.
• Maintain clinical documentation and perform vital signs measurement.

Skills

Medical Terminology

Coding and Billing

Customer Service

Communication Skills

Clinical Procedures

Education

High School Diploma or GED

Medical Assisting Program Completion

Certification from CA-approved Medical Assistant Organization

Job description

PATIENT CARE COORDINATOR II (Medical Assistant)

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Position Overview

Stanford Health Care is seeking dedicated Patient Care Coordinators (PCC/Medical Assistants) to join our team. The PCC acts as the primary point of contact, guiding patients through their clinic visits across various departments, and collaborating closely with team members to deliver high-quality patient care.

Responsibilities

• Assist with patient rooming, check-in/out, scheduling follow-ups, and setting up procedures.
• Support providers during examinations and procedures, manage provider schedules, and ensure effective communication with patients.
• Maintain clinical documentation, perform vital signs measurement, assist with lab draws, and other clinical tasks like EKG and ear lavage.
• Handle administrative duties including appointment scheduling, patient communication, and inventory management.

Qualifications

• High School Diploma or GED, plus one of the following: medical assisting program completion, physician/podiatrist-led training, or certification from a CA-approved medical assistant organization.
• Minimum of one year of relevant experience.

Skills and Abilities

• Knowledge of medical terminology, coding, billing, and clinical procedures.
• Strong communication and customer service skills, ability to work independently and as part of a team.
• Ability to adapt to an evolving healthcare environment through continuous learning.

Licenses and Certifications

• BLS (Basic Life Support) required.

Work Environment and Culture

We foster a patient-centered approach grounded in Stanford’s C-I-CARE standards, emphasizing compassion, communication, and coordination to enhance patient and family experiences.

Additional Details

Location: Stanford Health Care, Palo Alto, CA
Employment Type: Full-time, Day shift
Salary Range: $32.72 - $36.83/hour (based on experience and qualifications)