Medical Assistant Patient CCM Care Coordinator

Cosán; Washington (District of Columbia); Remote; USD 80,000 - 100,000; Full time

Job summary

Cosán is seeking a compassionate Care Coordinator for a fully remote role aiding in patient care management and advocacy. This position allows for a balanced work-life schedule, offering competitive pay and a comprehensive benefits package while making a meaningful impact on patient lives across various healthcare sectors.

Benefits

Paid Time Off

Company Holidays

Medical, Dental, Vision, Life, Disability Insurance & 401(k)

Monthly internet stipend for remote workers

Employee Assistance Program including mental health resources

Qualifications

• 2+ years of experience in care coordination and chronic care management.
• Strong understanding of healthcare terminology and patient needs.
• Experience with EMR systems necessary.

Responsibilities

• Build rapport with patients through monthly telephonic outreach.
• Advocate for patients by identifying barriers to care.
• Collaborate with healthcare providers and maintain documentation.

Skills

Active listening

Problem-solving

Patient-centered care

Telephonic communication

Virtual communication

Adaptability to technology

Education

Certified Medical Assistant (CMA)

Nationally Certified Pharmacy Technician (CPhT)

Tools

EMR systems

Job description

Care Coordinator (Remote-West Coast Only)

**This is a remote/telecommute position. Candidates must reside in the United States to be considered.

Job Title: Care Coordinator
Salary Range: $18.00 - $20.00 Non-exempt hourly role.
Location: Applicants must reside in the Mountain or Pacific Time Zone, as this role supports patients within those regions.


Full-Time Opportunities Available
Are you passionate about making a real difference in patients’ lives? Join our team as a Care Coordinator and help bridge gaps in healthcare through virtual support. This is a fully remote role where you’ll provide personalized care management and advocacy for patients from the comfort of your home.

Why Choose Us?
At Cosán Group, we’re redefining healthcare by making patient interactions more accessible and impactful. Unlike traditional healthcare roles, we offer a Monday through Friday schedule—no weekends, no late nights—allowing you to enjoy a healthy work-life balance. Our team provides virtual care coordination services to patients nationwide, helping them navigate their healthcare journey with confidence and support.

What You’ll Do:

• Build rapport with patients through monthly telephonic outreach and care coordination services.
• Assist patients with Chronic Care Management (CCM), Behavioral Health Integration (BHI), Principal Care Management (PCM), and Remote Physiological Monitoring (RPM).
• Advocate for patients by identifying barriers to care, addressing concerns, and connecting them to essential healthcare resources.
• Develop and implement individualized care plans to improve patient outcomes.
• Collaborate with healthcare providers, caregivers, and clinical teams to ensure a seamless care experience.
• Maintain accurate documentation in EMR systems.

What We’re Looking For:

• A compassionate, patient-focused professional with excellent active listening and problem-solving skills.
• Ability to work independently while thriving in a team-based, fast-paced environment.
• Comfortable adapting to new processes and technology-driven healthcare solutions.
• Medical specialties: gastroenterology, geriatrics, home health, internal medicine, primary care, and urology.

Required Qualifications:

• Position is fully remote but must be based in the Mountain or Pacific Time Zone.
• One of the following certifications/licenses:
  • Certified Medical Assistant (CMA)
  • Nationally Certified Pharmacy Technician (CPhT)
• 2+ years of experience in care coordination, chronic care management, or clinical healthcare roles.
• Strong understanding of healthcare terminology, chronic conditions, and patient-centered care principles.
• Experience working with EMR systems.
• Intermediate to advanced computer skills, with the ability to navigate multiple systems.
• Telephonic and virtual communication skills to effectively engage with patients and providers.

Preferred Qualifications:

• Experience with CMS CCM/PCM guidelines and care management principles.
• Previous experience in adult in-home, in-facility, or remote chronic conditions care management.
• Knowledge of complex care management and patient advocacy strategies.

Compensation & Benefits:

• Competitive hourly rate: $18.00 - $20.00 per hour, based on experience.
• Paid Time Off + Company Holidays.
• Medical, Dental, Vision, Life, Disability Insurance & 401(k) plan.
• Monthly internet stipend for remote workers.
• Employee Assistance Program including mental health resources.

Work Environment & Requirements:

• 100% Remote with a Monday–Friday schedule—no weekends or late nights.
  • Work hours: MSTor PST
• Company-provided equipment (Mini PC, monitor, headset, etc.)
• High-speed broadband internet and private home workspace required
  • Candidates must complete a company-provided internet speed test to confirm a minimum of 50 Mbps download / 5 Mbps upload.
• Private workspace for compliance with HIPAA privacy laws.

If you're ready to be part of an innovative, patient-centered team that values your expertise and career growth, apply today!