Patient Care Coordinator I - 071

Keplr Vision; Kentucky; On-site; USD 32,000 - 40,000; Full time

Job summary

Mount Vernon Eye Center in Mount Vernon, KY is seeking a Patient Care Coordinator I to deliver friendly, professional front-desk service and coordinate patient flow.

You will phone patients, schedule appointments, handle check-in/out, and perform a range of administrative tasks under the Practice Manager. Training is available for motivated individuals with strong customer service skills.

Qualifications

• Customer service experience preferred, willingness to learn.
• Ideal candidate has 1+ years of experience.
• Able to multi-task and interact professionally with patients.

Responsibilities

• Speak with patients on the phone
• Schedule appointments
• Patient check in and out
• A variety of front desk administrative duties

Skills

Customer service

Multi-tasking

Professional communication

Tools

Basic computer skills

Job description

Mount Vernon Eye Center, 111 Progress Dr, Mount Vernon, Kentucky, United States of America

Job Description

Patient Care Coordinator I - Mount Vernon Eye Center

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice.

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.