Patient Care Coordinator - Hospice

Ancora Home Health and Hospice; Anchorage (AK); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Medical, dental, vision insurance

Wellness program

401(k)

Paid holidays

Training & education

Job summary

Ancora Home Health and Hospice in Anchorage, AK is seeking a compassionate, organized Patient Care Coordinator (PCC) to join our growing team. This full-time role supports coordinated in-home care by scheduling patient appointments, serving as the primary liaison among patients, families, providers, and facility staff, and ensuring HIPAA-compliant documentation.

We offer comprehensive benefits, Monday–Friday hours, and opportunities for training and career growth, with competitive wages of

Qualifications

• CNA or MA certification preferred.
• 1-2 years in healthcare or home health/senior care preferred.
• Valid driver's license and reliable transportation required.

Responsibilities

• Coordinate patient appointments and provider schedules with senior living communities.
• Serve as the primary liaison between patients, families, providers and facility staff.
• Document patient health information accurately in the EMR and ensure HIPAA compliance.
• Assist in coordinating ongoing patient care and follow-up services.

Skills

Communication

Organization

Patient-focused

Teamwork

Education

CNA or MA certification

Tools

EMR/EMR documentation

Job description

Full-Time | Monday-Friday | 8:00 AM-5:00 PM
$22-$24/hourly
Anchorage, AK

Are you passionate about making a difference in the lives of older adults? Ancora Home Health and Hospice, is looking for a compassionate, organized, and patient-focused Patient Care Coordinator (PCC) to join our growing team.

Ancora Home Health and Hospice provides in‑home care services to patients throughout Anchorage and Wasilla. As a Patient Care Coordinator, you'll play a vital role in ensuring patients receive exceptional, coordinated care by serving as the communication hub between providers, patients, families, and community staff.

If you enjoy building relationships, staying organized, and making a meaningful impact every day, we'd love to meet you.

Why Join Aegis Healthcare?

At Ancora Home Health and Hospice, our mission is simple: deliver exceptional care through compassionate people. Guided by our core values of Character, Experience, and Trust, we believe every employee has the opportunity to make a lasting difference in the lives of our patients.

What We Offer

Comprehensive Benefits

• Medical, Dental & Vision Insurance
• Wellness Program
• Life, Accident & Disability Insurance
• 401(k) Retirement Plan

Work‑Life Balance

• Monday‑Friday schedule
• Paid Holidays
• Paid Sick Leave

Career Growth

• Ongoing Training & Education
• Career Advancement Opportunities
• Years of Service Recognition

Employee Perks

• Aegis Experience Rewards Program
• Positive, team‑oriented culture
• Supportive leadership committed to your success

What You'll Do

• Coordinate patient appointments and provider schedules within senior living communities
• Serve as the primary communication liaison between patients, families, providers, and facility staff
• Collect and accurately document patient health information in the electronic medical record
• Assist in coordinating ongoing patient care and follow‑up services
• Maintain accurate documentation while ensuring confidentiality and HIPAA compliance
• Help ensure compliance with federal, state, and company regulations
• Support providers and clinical staff with daily operations
• Perform additional duties as assigned

What We're Looking For

Preferred Qualifications

• Certified Nursing Assistant (CNA) or Medical Assistant (MA) certification preferred
• 1-2 years of experience in a healthcare, medical office, home health, hospice, or senior care setting preferred
• Experience coordinating patient care or scheduling is a plus

Skills & Attributes

• Outstanding communication and customer service skills
• Strong organizational and multitasking abilities
• Compassionate, patient‑centered approach
• Ability to work independently and as part of a collaborative team
• Professional, dependable, and detail‑oriented
• Strong critical thinking and problem‑solving skills
• Positive attitude with a desire to serve others

Requirements

• Valid driver's license
• Reliable transportation and current automobile insurance
• Clean driving record
• Ability to successfully pass a criminal background check and fingerprint clearance
• Negative TB test

Make a Difference Every Day

At Ancora Home Health and Hospice, every role matters. When you join our team, you're helping improve the lives of seniors through compassionate, coordinated healthcare.

If you're ready to grow your career with a company that values Character, Experience, and Trust, apply today — we'd love to welcome you to the Aegis Healthcare family of Companies (Ancora, Atlas, Triton, & Pharmacy Partners)!

We celebrate diversity, are committed to fostering an inclusive environment for all employees and have a Zero Tolerance policy for workplace discrimination. Aegis Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary: $22 - $24 per hour