Patient Care Coordinator - Harborview Eye Institute

University of Washington; Seattle (WA); On-site; USD 35,000 - 50,000; Full time

Job summary

Harborview Eye Institute is seeking a Patient Care Coordinator to act as the primary liaison for patients and physicians, coordinating surgical scheduling and admissions at UW Medicine’s Harborview Eye Institute in Seattle.

You will manage pre-admission tests, coordinate with anesthesia and operating room teams, and ensure accurate patient registrations and benefits verification. This is a fixed-duration, onsite, full-time role with potential for growth.

Qualifications

• Bachelor’s degree in a medically related or public relations field is required.
• Two (2) years of experience in a tertiary patient care setting involving interaction with multiple medical services.
• Equivalent education and/or experience may substitute for minimum qualifications except legal requirements.
• Experience with medical terminology and coordination of complex admissions is preferred.

Responsibilities

• Serve as the primary liaison for patients and physicians regarding surgical coordination, ordering diagnostic studies, and admission processes.
• Coordinate pre-admission tests, pre-surgery appointments, and complex imaging.
• Maintain surgery schedules and coordinate with Anesthesia, Admitting, and the Operating Room.
• Coordinate communication between patient, surgeons, and internal and external providers.
• Complete documentation for planned admissions and communicate status to care teams.
• Ensure accurate registration, including patient demographics and insurance information.
• Coordinate with Financial clearance for verification of benefits and authorization.
• Address EPIC referral work queues in a timely manner under clinic leadership.
• Perform other assigned duties.

Skills

Patient coordination

Physician collaboration

Education

Bachelor’s degree in a medically related or public relations field

Job description

Job Description

Patient Care Coordinator.

• Full-time, 100% FTE (40 hours per week)
• Day Shift/ Mondays- Fridays
• THIS IS ONE YEAR FIXED DURATION ASSIGNMENT FROM DATE OF HIRE
• No Telework/ Onsite

Harborview Eye Institute -

has an outstanding opportunity for a Patient Care Coordinator.

WORK SCHEDULE

• Full-time, 100% FTE (40 hours per week)
• Day Shift/ Mondays- Fridays
• THIS IS ONE YEAR FIXED DURATION ASSIGNMENT FROM DATE OF HIRE
• No Telework/ Onsite

POSITION HIGHLIGHTS

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

Department Description

Located two blocks from the main medical center in Harborview's Ninth & Jefferson Building on First Hill in Seattle, the UW Medicine Eye Institute offers cutting-edge medical and surgical eye care for common to complex conditions and disorders.

Our staff provides comprehensive treatment for people with glaucoma, cataracts, diseases of the retina, cornea, orbit and nerves and age-related eye diseases. We also perform refractive procedures such as LASIK and oculofacial plastic surgery procedures.

Eyes on James is our full-service optical shop in the Ninth & Jefferson building and offers eye exams, specialty glasses and contact lenses.

Primary Job Responsibilities

• Serve as the primary liaison for patients and physicians regarding surgical coordination, ordering diagnostic studies, and admission process and provides information and advice regarding Harborview Medical Center services Coordinate inpatient and outpatient care by scheduling surgery, arranging diagnostic procedures and/or coordination requests for consultation among other medical specialties
• Coordinate and schedule pre-admission tests, pre-surgery appointments/tests, procedures and complex imaging
• Maintain surgery schedules for assigned surgeons and coordinates schedule with Anesthesia, Admitting, and the Operating Room
• Coordinate communication between patient, surgeons, and both internal and external providers
• Complete appropriate documentation for planned admissions and surgeries and communicate with health care team members regarding the status and/or completion of care coordination activities
• Ensure complete and accurate registration, including patient demographic and insurance referral information are in the computer system
• Coordinate with the Financial clearance Unit/ Patient Access Center for verification of benefits and authorization for outpatient visits, inpatient stays and/or surgical procedures
• Ensure that EPIC referral work queues are addressed in a timely manner under the direction of the clinic leadership team
• Other assigned duties

Requirements

• A Bachelor’s degree in a medically related or public relations field,
• And two (2) years' experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology OR
• Equivalent education/experience
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

About Harborview Medical Center

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion.

Compensation, Benefits And Position Details

Pay Range Minimum:

$25.58 hourly

Pay Range Maximum

$36.62 hourly

Benefits

Other Compensation:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-temporary-per-diem-and-less-than-half-time/

Shift

First Shift (United States of America)

Temporary or Regular?

This is a temporary position

FTE (Full-Time Equivalent)

100.00%

Union/Bargaining Unit

SEIU Local 925 Nonsupervisory

About Uw Medicine – Where Your Impact Goes Further

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the publicby advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.