Patient Care Coordinator — Front Desk & Scheduling Pro

Peak Physical Therapy - Upstream; Lindale (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Annual charity day

Medical, Dental, Vision, Life, Short/​

3 weeks PTO + holidays

401K company match

Job summary

Peak Physical Therapy in Lindale, TX is seeking a Patient Care Coordinator to join our team. This entry-level office role focuses on maintaining smooth daily clinic operations and delivering excellent customer service as patients navigate referrals, insurance, and payments.

The PCC-I collaborates with the Clinic Director to ensure efficient procedures, manages scheduling, patient intake, and non-clinical documentation.

Qualifications

• High School Diploma or equivalent.
• Communication skills — must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Communication skills

Education

High School Diploma or equivalent

Job description

Peak Physical Therapy in Lindale, TX is seeking a Patient Care Coordinator to join our team. This entry-level office role focuses on maintaining smooth daily clinic operations and delivering excellent customer service as patients navigate referrals, insurance, and payments.

The PCC-I collaborates with the Clinic Director to ensure efficient procedures, manages scheduling, patient intake, and non-clinical documentation.