Patient Care Coordinator – Front Desk & Scheduling

Duncan Regional Hospital; Duncan (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Duncan Regional Hospital is seeking a front-d desk/clerical staff member for Duncan Orthopedics in Duncan, OK. This full-time day shift role handles patient registration, appointment scheduling, and payment processing, serving as a liaison between patients and medical staff.

Responsibilities include telephone duties, patient data collection, and maintaining accurate medical records. Travel to other clinics is required as needed, with an emphasis on courtesy and professionalism.

Qualifications

• Fluency in oral and written English.
• Basic computer and email skills; familiarity with clinic IT tools.
• Experience with Electronic Health Record (EHR) systems is a plus.

Responsibilities

• Answer multiline telephone, take messages and route calls.
• Collect demographic and insurance information from new patients and update as needed.
• Schedule and reschedule patient appointments and manage reminders.
• Greet patients, provide information, and collect copayments/payments.
• Scan medical records into the EHR for physician or APP access.
• Travel to and cover other clinics as needed.
• Maintain attendance and adhere to safety protocols.

Skills

Communication skills

English proficiency

Education

High School Diploma or equivalent

Job description

Duncan Regional Hospital is seeking a front-d desk/clerical staff member for Duncan Orthopedics in Duncan, OK. This full-time day shift role handles patient registration, appointment scheduling, and payment processing, serving as a liaison between patients and medical staff.

Responsibilities include telephone duties, patient data collection, and maintaining accurate medical records. Travel to other clinics is required as needed, with an emphasis on courtesy and professionalism.