Patient Care Coordinator — Clinic Ops & Scheduling Pro

Results Physiotherapy; Huntsville (AL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

401K matching

Charity Day

Job summary

Results Physiotherapy is seeking a Patient Care Coordinator I to join our Huntsville clinic. This entry‑level office role focuses on warm patient interactions, scheduling referrals, verifying insurance, and keeping the front desk organized. You will work with the Clinic Director to support daily clinic operations, handle multiple software programs, and ensure a smooth patient flow while delivering excellent customer service.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to multitask and manage time effectively.
• Strong communication and presentation abilities.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide customer service at the front desk.
• Create an inviting clinic atmosphere.
• Make welcome calls and monitor arrival rate.
• Manage schedule, documents, deposits, and non-clinical tasks.
• Monitor clinic inventory.
• Attend required training and compliance sessions.

Skills

Customer service

Multitasking

Communication skills

Office software

Education

High School Diploma or equivalent

Tools

Scheduling software

EMR/Clinic software

Job description

Results Physiotherapy is seeking a Patient Care Coordinator I to join our Huntsville clinic. This entry‑level office role focuses on warm patient interactions, scheduling referrals, verifying insurance, and keeping the front desk organized. You will work with the Clinic Director to support daily clinic operations, handle multiple software programs, and ensure a smooth patient flow while delivering excellent customer service.