Patient Care Coordinator - Clinic Ops & Patient Intake

Peak Physical Therapy - Upstream; Farmers Branch (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Annual paid Charity Day

Medical, Dental, Vision, Life, Short-/

Long-Term Disability Insurance

401K + company match

Job summary

Peak Physical Therapy, a brand partner of Upstream Rehabilitation, in Farmers Branch, TX, is seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake and clinic operations.

The role emphasizes welcoming patients, verifying insurance, scheduling visits, and coordinating referrals while delivering strong customer service in a busy front office environment.

Qualifications

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Core responsibilities: Collect all money due at the time of service.
• Convert referrals into evaluations and schedule patient visits.
• Verify insurance coverage for patients.
• Create an inviting clinic atmosphere and provide excellent customer service.
• Manage schedule, document routing, and non-clinical documentation.
• Monitor arrivals and influence patient experience; attend required trainings and compliance.

Skills

Excellent communication skills

Multitasking ability

Time management

Professionalism and teamwork

Education

High School Diploma or equivalent

Job description

Peak Physical Therapy, a brand partner of Upstream Rehabilitation, in Farmers Branch, TX, is seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake and clinic operations.

The role emphasizes welcoming patients, verifying insurance, scheduling visits, and coordinating referrals while delivering strong customer service in a busy front office environment.