Patient Care Coordinator

Silversmith Capital Partners; United States; On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K and PTO

Work-life balance with weekday clinic hours

Job summary

Silversmith Capital Partners is looking for a dedicated Patient Care Coordinator to enhance patient experiences in their clinics. Your role involves greeting patients, scheduling appointments, and maintaining accurate records in a health care setting.

You will need effective communication skills, and experience in a healthcare environment would be beneficial. The position requires reliable transportation and offers competitive compensation at $21.00/hr. Join a supportive team at Upperline Health!

Qualifications

• Experience as a front-office receptionist or in a healthcare clinic.
• Excellent grammar and interpersonal skills.
• Reliable transportation is required.

Responsibilities

• Answer phone calls and greet patients in a friendly manner.
• Schedule appointments for patients.
• Maintain accurate patient records.

Skills

Front-office receptionist experience

Effective communication skills

Customer service skills

Familiarity with EMR

Tools

athenahealth

Job description

ABOUT US

Upperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

WHY JOIN OUR TEAM?

• Competitive compensation
• Generous comprehensive benefit options include medical, dental, vision, 401K and PTO
• Work life balance – regular weekday clinic hours
• Supportive interdisciplinary team

ABOUT THE PATIENT CARE COORDINATOR ROLE

Upperline Health is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will primarily work in our Orange, CA clinic. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.

PATIENT CARE COORDINATOR RESPONSIBILITIES

• Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
• Assist patients with scheduling appointments
• Maintain on‑time appointment schedules by notifying physicians when patients arrive
• Retrieve and file patient records as needed
• Collect payment from patients
• Maintain accurate patient records by updating patient’s information and scanning documents into EMR as needed
• Responsible for office supply inventory, including checking, ordering and stocking supplies
• Protect patient rights by maintaining confidentiality of patient records
• Contribute to team effort by assisting with additional duties and when support is requested
• Travel to surrounding area clinics to provide support if needed
• Other related duties as deemed necessary by Upperline Health

PATIENT CARE COORDINATOR QUALIFICATIONS

• Experience as a front‑office receptionist or assisting in an office or healthcare clinic or in customer service
• Prior experience working in a podiatric or orthopedic practice is preferred
• Medical billing and coding experience is highly preferred
• Experience working in an EMR; athenahealth is preferred
• Must be an effective communicator with excellent grammar and interpersonal skills
• Ability to thrive in a fast‑paced, collaborative environment is required
• Exceptional customer service skills
• Reliable transportation is required

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Day‑to‑day work includes desk computer work and direct patient interaction, facility staff and physicians
• Position may have extended periods of standing and to lift more than 5 lbs
• The work environment is characteristic of a health care facility with air temperature control and moderate noise level

COMPENSATION

$21.00/hr

JOB TYPE

Full‑time