Patient Care Coordinator

Staff Agency.com LLC (formerly Delta Hire, LLC); Saint Petersburg (FL); On-site; USD 38,000 - 60,000; Full time

Job summary

Staff Agency.com LLC (formerly Delta Hire, LLC) is seeking a Patient Care Coordinator for our outpatient clinic to support clinical and administrative operations and ensure a positive patient experience.

The PCC will document vital signs, assist with point-of-care tests, manage referrals, coordinate recalls, maintain records, and communicate with patients and providers, requiring strong organization, attention to detail, and a patient-first mindset.

Qualifications

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant training program.
• Medical Assistant certification preferred.
• Minimum of 3 years of experience in a medical assistant or similar role preferred.

Responsibilities

• Measure and document patient vital signs, including blood pressure, pulse, respiration, and temperature.
• Conduct body composition assessments using InBody or similar equipment.
• Administer in-office point-of-care tests such as: Urinalysis, Rapid strep, flu, and COVID testing, Blood glucose monitoring.
• Carry out phlebotomy procedures for blood sample collection.
• Coordinating and tracking referrals to specialists
• Communicating lab and imaging results to patients and providers
• Maintaining recall systems for preventive care and chronic condition follow-ups
• Collaborate with outside providers, specialists, and healthcare facilities to ensure continuity of care.
• Schedule appointments and maintain an organized clinic calendar.
• Prepare, update, and manage patient records and documentation.
• Respond to patient questions and assist with both clinical and administrative inquiries.

Skills

Verbal communication

Written communication

Organizational skills

Team collaboration

Medical terminology knowledge

Education

High school diploma or equivalent

Accredited Medical Assistant training program

Medical Assistant certification (preferred)

Tools

Electronic Health Records (EHR)

Job description

The Patient Care Coordinator (PCC) plays a key role in supporting both the clinical and administrative functions of the outpatient clinic. This individual helps ensure smooth daily operations while delivering a positive and seamless experience for patients. Success in this role requires strong attention to detail, organization, and a patient-first mindset.

Primary Responsibilities

Clinical Support

• Measure and document patient vital signs, including blood pressure, pulse, respiration, and temperature.
• Conduct body composition assessments using InBody or similar equipment.
• Administer in-office point-of-care tests such as:
• Urinalysis
• Rapid strep, flu, and COVID testing
• Blood glucose monitoring
• Carry out phlebotomy procedures for blood sample collection.

Care Coordination & Patient Follow-Up

• Coordinating and tracking referrals to specialists
• Communicating lab and imaging results to patients and providers
• Maintaining recall systems for preventive care and chronic condition follow-ups
• Collaborate with outside providers, specialists, and healthcare facilities to ensure continuity of care.

Administrative Responsibilities

• Schedule appointments and maintain an organized clinic calendar.
• Prepare, update, and manage patient records and documentation.
• Respond to patient questions and assist with both clinical and administrative inquiries.

Core Skills & Attributes

• Friendly, professional, and positive approach to patient care
• Strong verbal and written communication skills
• Self-motivated with the ability to problem-solve independently
• Collaborative team player
• Excellent organizational and time management abilities
• Working knowledge of medical terminology and standard clinical practices

Qualifications

• High school diploma or equivalent
• Completion of an accredited Medical Assistant training program
• Medical Assistant certification preferred
• Minimum of 3 years of experience in a medical assistant or similar role preferred