Patient Care Coordinator

Timber-Dental; Portland (OR); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Paid Time Off

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Professional development

Team-oriented environment

Modern technology

Job summary

Timber Dental - Downtown is seeking a Patient Care Coordinator for the Front Office in Portland, OR. This part-time role requires a patient-focused individual with dental/healthcare front office experience and strong communication to support a fast-paced clinic.

You will handle greeting, scheduling, insurance verification, payments, and front-office coordination to ensure smooth patient flow. Join a team offering growth opportunities, competitive compensation based on experience, and a stable

Qualifications

• Minimum of 1 year of experience in a dental or healthcare front office role preferred.
• Experience with insurance verification and patient scheduling required.
• Familiarity with practice management software is a plus.

Responsibilities

• Greet and check in patients, ensuring a welcoming and professional experience.
• Answer phones and manage appointment scheduling to maintain a productive schedule.
• Verify patient information and maintain accurate records.
• Perform insurance verification and provide basic benefit breakdowns to patients.
• Collect co-pays, balances, and process patient payments.
• Coordinate patient flow and support the clinical team as needed.
• Follow up with patients regarding appointments and treatment.
• Maintain an organized and efficient front office environment.

Skills

Front office experience

Insurance verification

Patient scheduling

Communication skills

Attention to detail

Team player

Customer service mindset

Tools

Practice management software

Job description

Patient Care Coordinator

Department: Front Office

Employment Type: Part Time

Location: Portland, OR - Downtown Portland

Reporting To: Stephanie Guether

Compensation: $20.00 - $24.00 / hour

Description

Position Overview

Timber Dental - Downtown is seeking an experienced and patient-focused Patient Care Coordinator to join our team. This role is ideal for someone with at least one year of experience in a dental or healthcare front office setting who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience.

Schedule

Tuesdays 7:30am - 5:00pm, Wednesdays 7:30am - 5:00pm, & Thursdays 7:30am - 5:00pm

What We Offer

• Supportive and team-oriented work environment
• Opportunity for continued growth and development
• Competitive compensation based on experience
• Consistent schedule and work-life balance

Key Responsibilities

• Greet and check in patients, ensuring a welcoming and professional experience
• Answer phones and manage appointment scheduling to maintain a productive schedule
• Verify patient information and maintain accurate records
• Perform insurance verification and provide basic benefit breakdowns to patients
• Collect co-pays, balances, and process patient payments
• Coordinate patient flow and support the clinical team as needed
• Follow up with patients regarding appointments and treatment
• Maintain an organized and efficient front office environment

Skills, Knowledge and Expertise

• Minimum of 1 year of experience in a dental or healthcare front office role preferred
• Experience with insurance verification and patient scheduling required
• Familiarity with practice management software is a plus
• Strong communication and interpersonal skills
• High attention to detail and organizational skills
• Ability to multitask and work efficiently in a team environment
• Positive attitude and strong customer service mindset

Benefits

• Competitive hourly rate based on experience
• Paid Time Off (PTO)
• Medical, dental, and vision insurance options
• 401(k) with employer matching
• Professional development and growth opportunities
• Supportive, team-oriented work environment
• Modern technology and well-equipped operatories