Patient Care Coordinator

Talentify; North Platte (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Complete Eye Care Associates in North Platte, NE, seeks a Patient Care Coordinator I to deliver high-quality patient service at the front desk. You will handle phone inquiries, schedule appointments, greet patients, and manage check-in/check-out processes.

The role emphasizes excellent customer service, professional presentation, and the ability to multi-task in a busy practice environment. Training is available for the right candidate; 1+ year of experience is preferred but not required.

Qualifications

• Excellent customer service and professional presentation are essential.
• 1+ years of experience preferred; training possible for strong communicators.
• The ideal candidate is friendly, proactive, and detail-oriented.
• Must be comfortable interacting with patients and handling front desk tasks.

Responsibilities

• Answering phone calls and speaking with patients.
• Scheduling and coordinating appointments.
• Greeting patients and managing check-in/out processes.
• Performing front desk administrative duties as needed.

Skills

Customer service

Time management

Attention to detail

Multitasking

Computer proficiency

Professional demeanor

Job description

Patient Care Coordinator I - Complete Eye Care Associates in North Platte, NE

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office