Patient Care Coordinator

The Floating Hospital; New York (NY); On-site; USD 75,000 - 110,000; Full time

Job summary

The Floating Hospital in New York, NY is seeking a Patient Care Coordinator to support pre-visit planning and care management. You will coordinate care with providers, review daily patient rosters, and educate patients on individual care plans to ensure high-quality outcomes.

This role requires a valid NYS RN license and prior clinical or administrative experience, working onsite in a Federally Qualified Health Center that serves homeless families and diverse communities.

Qualifications

• Valid NYS RN license is required.
• Prior clinical experience is preferred.
• Administrative experience is also preferred.

Responsibilities

• Anticipates patient needs and completes pre-visit planning before appointments.
• Reviews daily patient appointments.
• Prepares, distributes, and analyzes daily patient rosters.
• Coordinates and documents daily patient care conferences.
• Provides proactive outreach to high-risk patients.
• Develops care plans in collaboration with providers.
• Educates patients on individual care plans.

Skills

RN License (NYS)

Clinical experience

Administrative experience

Job description

Description

Founded in 1866, The Floating Hospital, is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 159 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs.

Essential Functions:

• Anticipates patient needs and ensures that pre-visit planning is completed before patient visit.
• Reviews daily patient appointments.
• Prepares, distributes, and analyzes daily patient rosters.
• Coordinates and documents daily patient care conferences.
• Provides proactive outreach to high-risk patients.
• Facilitates advanced management of care to an identified high risk client population.
• Develops care plans specific to individual patients by collaborating with providers.
• Assists patients in setting treatment goals and assesses potential barriers.
• Educates patients on individual care plans.
• Properly documents care plans and patient interactions in eCW.
• Participates in QI Team meetings.
• Collaborates with Benefits Counselors and Outreach staff to ensure appropriate patient scheduling and flow.
• Collaborates with the HIM supervisor to ensure appropriate documentation procedures.
• Other duties, assignments or special projects, as needed.

Requirements

• Valid NYS RN License.
• Prior clinical experience preferred; Administrative experience also preferred.

Environment

• The Patient Care Coordinator will perform duties in The Floating Hospital clinic and will have rooms in which to perform care planning and will have a workspace in which to perform his/her administrative job functions. The agency observes a no-smoking policy.