Patient Care Coordinator

Neuhaus Foot and Ankle; Nashville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a growing healthcare organization as a Patient Care Coordinator in Nashville, TN. In this full-time role, you will focus on providing exceptional customer care while supporting our medical staff. Enjoy a professional environment characterized by supportive teamwork and a commitment to patient well-being.

Benefits

24 days of PTO

401(k) with 3% salary contribution after the first year

Medical/Dental/Vision with $2,500 Annual Health Savings Account

Company-paid $50,000 life insurance

Ongoing personal and professional development training

Qualifications

• At least 1 year experience in a medical reception role or high-volume customer service.

Responsibilities

• Create a welcoming environment for patients.
• Check patients in and manage electronic health records.
• Explain insurance coverage and out-of-pocket costs.

Skills

Communication skills

Multitasking

Empathy

Job description

Patient Care CoordinatoratNeuhaus Foot and Ankle
Opening available primarily at our office in Nashville, TN. With 16 locations and growing, you can work closer to home while gaining experience in health care.

Are you looking for stability? Consistent hours? Would you like to work in a professional environment where the #1 priority is taking care of people? We are looking for a Patient Care Coordinator to join our growing healthcare organization in the Nashville area. The Patient Care Coordinator (working in medical reception area) is a key member of the Patient Experience Team, focused on delivering exceptional customer care and service. You'll work closely with our foot and ankle doctor and assist him or her in preparing patients for exams and minor procedures.
**Focus on your patients while in clinic** You won't have to answer phones while patients are in clinic. This is a huge difference between us and other medical groups.
If want to be in a positive work environment and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle.
Key responsibilities are:

• Create a welcoming environment where patients feel confident in the careprovided.
• Check patients in and enter patient demographic information into electronic healthrecord.
• Learn basic insurance coverage information and run estimates on cost of coverage usingsoftware.
• Explain insurance coverage and estimated out of pocket costs forcare.
• Take payments for patient balances and/or cost ofvisit.
• Schedule patients for return appointments
• During slower clinic times or when clinic is not open for patients, make outbound calls for new and current patient follow up needs, using professional tone and exceptionaljudgment.
• Complete all data entry and patient check in/out accurately andefficiently.
• Communicate with and develop strong working relationships with all teammembers.
• Miscellaneous office duties and projects asassigned.

Other responsibilities may include:

• Traveling to other clinics to cover whenneeded.
• Giving high fives to colleagues

What would make you a qualified candidate:

• You are verytask oriented.
• You are a fantasticmultitasker.
• You are positive, empathetic, and a teamplayer.
• Youcareabout the work youdo.
• You have at least 1 year experience in a medical reception role or at least 1 year working in a high volume, customer servicerole.
• You have great communication skills, both verbal and written
• You are professional and friendly along with great attention todetail.
• You have a commitment to customer service with work experience to show forit.

We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about your work environment. We offer perks and benefits such as . . .

• 24 days of PTO!
• 401(k) with 3% salary contribution after the first year
• Medical/Dental/Vision with $2,500 Annual Health Savings Account
• Company-paid $50,000 life insurance
• The potential for growth and advancement in the company
• Ongoing personal and professional development training
• Core values that promote work-life balance, a high standard of work delivery, and a self-employed mentality

Job Type: Full-time
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Schedule:

• 8-hourshift
• Day shift
• Monday to Friday
• No weekends