Patient Care Coordinator

Providence; Missoula (MT); On-site; USD 51,922,000 - 79,200,000; Full time

Job summary

Providence Missoula is seeking a Patient Care Coordinator to support PMG physician offices with patient demographics, insurance verification, and patient communications. You will handle documentation, explain forms, and process payments while remaining calm in a fast-paced setting.

The role emphasizes accurate data entry, effective phone etiquette, and teamwork to ensure a smooth patient experience in the Missoula MT area.

Qualifications

• Customer service-related experience.

Responsibilities

• Obtain patient demographics and insurance information.
• Verify insurance and explain hospital forms and policies.
• Explain financial responsibilities and collect monies.
• Answer telephone and perform filing/clerical duties.

Skills

Customer service

Tools

Electronic Medical Records

Job description

Description

Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG physician offices. This includes but is not limited to, obtaining patient demographics, insurance information and verification, explanation of various hospital forms and policies, obtaining signatures, discussions on financial responsibilities, collection of monies and initiation of the proper episode of care. Processes required information on all patients according to departmental and interdepartmental policies and procedures while adhering to the patient focused admissions process. Performs all other duties assigned such as filing keyboarding, answering telephone, etc. Is able to work effectively and calmly with frequent interruptions, in a rapid-paced environment. Accountable to obtain timely and accurate information.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group Montana and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Customer service-related experience.

Preferred Qualifications

• 6 months of Office experience, medical office preferred.
• 6 months of experience in Electronic Medical Records.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Pay Range: $18.07 - $27.64

Work Location: St Patrick Hospital-Broadway Bldg-Missoula MT

Workplace Type: On-site

Job Schedule: Full time

Job Shift: Multiple shifts available

Career Track: Admin Support

Department: 3501 INT MED MT BROADWAY

Address: MT Missoula 500 W Broadway

Job Category: Patient Access

Job Function: Revenue Cycle