Patient Admissions Coordinator - Per Diem

Agence PROvidence; Missoula (MT); On-site; USD 23,000 - 34,000; Part time

Job summary

Providence St. Patrick Hospital in Missoula, MT is seeking a part-time Registrar for Patient Access. The role involves securing accurate patient demographics, insurance and medical information, and providing exceptional customer service to patients and staff in a fast-paced setting.

Responsibilities include documentation accuracy, multitasking, and staying informed about evolving compliance and payer requirements. On-site work at the St. Patrick Hospital location with multiple shifts available.

Qualifications

• 1 year of experience in customer service or healthcare registration.
• Coursework/Training: Some college level coursework preferred, particularly Medical Terminology or Medical Assistant coursework.
• Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) upon hire.
• Previous registrar and third party payor experience.

Responsibilities

• Secure appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring timely, accurate documentation.
• Provide superior customer service to patients, visitors, physicians and staff, including during high-volume or stressful periods.
• Maintain knowledge of complex compliance requirements and insurance plans that frequently change.

Skills

1 year of experience in customer

Education

CHAA/CRCS certification upon hire

Some college coursework (Medical Terminology/MA)

Job description

Description

The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Obtains accurate and complete information from patients who are ill, anxious or non-English speaking. Performs independently while multitasking, problem solving, and exercising good time management skills in a fast-paced environment. Maintains knowledge of numerous complex compliance requirements and insurance plans, which change frequently.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Patrick Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 1 year of experience in customer service or healthcare registration.

Preferred Qualifications

• Coursework/Training: Some college level course work preferred particularly Medical Terminology or Medical Assistant coursework.
• Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) upon hire.
• Previous registrar and third party payor experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requsition ID: 462705

Company: Providence Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Part time

Job Shift: Multiple shifts available

Career Track: Admin Support

Department: 3500 PATIENT ACCESS MSLA

Address: MT Missoula 500 W Broadway

Work Location: St Patrick Hospital-Broadway Bldg-Missoula MT

Workplace Type: On-site

Pay Range: $16.50 - $24.36

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.