Patient Care Coordinator - Behavioral Health

Agence PROvidence; Missoula (MT); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental and Vision

Life Insurance

Disability insurance

Paid time off

Parental leave

Well-being resources

Job summary

Providence is seeking a Patient Care Coordinator for its Missoula, MT location. This role supports Providence Medical Group Montana offices with patient demographics, insurance verification, form explanations, and coordination of care in a fast-paced environment.

The team emphasizes patient-focused, whole-person care and values diversity and inclusion. A strong background in customer service and basic medical office procedures are preferred, with EMR experience considered a plus.

Qualifications

• Customer service-related experience.
• 6 months of Office experience, medical office preferred.
• 6 months of experience in Electronic Medical Records.

Skills

Customer service

Job description

Description

Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG physician offices. This includes but is not limited to, obtaining patient demographics, insurance information and verification, explanation of various hospital forms and policies, obtaining signatures, discussions on financial responsibilities, collection of monies and initiation of the proper episode of care. Processes required information on all patients according to departmental and interdepartmental policies and procedures while adhering to the patient focused admissions process. Performs all other duties assigned such as filing keyboarding, answering telephone, etc. Is able to work effectively and calmly with frequent interruptions, in a rapid-paced environment. Accountable to obtain timely and accurate information.

Why Join Providence?

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Group Montana and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Required Qualifications

• Customer service-related experience.

Preferred Qualifications

• 6 months of Office experience, medical office preferred.
• 6 months of experience in Electronic Medical Records.

About The Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requisition ID: 458287

Company: Providence Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 3501 BEHAVIORAL HEALTH MT

Address: MT Missoula 900 N Orange St

Work Location: Missoula Medical Plaza-Missoula MT

Workplace Type: On-site

Pay Range: $18.07 - $27.64

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.