Patient Care Coordinator

AEG Vision; Lee's Summit (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Care Coordinator to enhance patient experience by managing check-in and checkout processes. The role involves strong organizational and communication skills to assist patients efficiently and ensure proper handling of insurance information. Applicants must have a high school diploma, with a focus on patient confidentiality and teamwork. Full-time benefits include a 401(k) plan and health coverage.

Benefits

401(k) with Match

Medical/Dental/Life/STD/LTD

Vision Service Plan

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Qualifications

• High school diploma or equivalent required.
• Basic computer literacy needed.
• Must maintain patient and practice confidentiality.

Responsibilities

• Greet patients and ensure efficient check-in/check-out processes.
• Gather patient and insurance information for records.
• Prepare insurance claims and manage payments.

Skills

Strong organizational skills

Attention to detail

Strong communication skills

Education

High school diploma or equivalent

Job description

Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Schedules appointments
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager

Qualifications

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Benefits

• 401(k) with Match
• Medical/Dental/Life/STD/LTD
• Vision Service Plan
• Employee Vision Discount Program
• HSA/FSA
• PTO
• Paid Holidays

*Benefits applicable to full Time Employees only.

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.