Patient Care Coordinator

Specialty1 Partners; Jackson (MS); On-site; Full time

Job summary

Join a leading specialty dental practice as a Patient Care Coordinator. You'll be the first point of contact for patients, ensuring they feel welcomed and valued. This role involves managing administrative duties, maintaining records, and fostering a positive environment. With a strong emphasis on teamwork and continuous learning, you'll have the opportunity to thrive in a supportive workplace that values diversity and employee growth. Competitive salary and comprehensive benefits included.

Benefits

BCBS High Deductible & PPO Medical Insurance

VSP Vision Coverage

Complimentary Life Insurance Policy

Short-term & Long-term Disability

Pet Insurance Coverage

401(k)

Identity Theft Protection

Legal Services Package

Hospital/Accident/Critical Care Coverage

Paid Time Off

Diverse and Inclusive Work Environment

Qualifications

• Resourceful Patient Care Coordinator with strong communication skills.
• Enthusiastic team player with good organizational and multi-tasking abilities.

Responsibilities

• Welcoming patients and maintaining accurate records.
• Answering calls and managing front desk operations.
• Coordinating office responsibilities as needed.

Skills

Communication

Organizational Skills

Problem Solving

Interpersonal Skills

Education

High School Diploma

Tools

Office Machines

Job description

6 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Our office, Rider Oral Surgery, is seeking a Patient Care Coordinator to join our busy specialty practice.

Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.

Your Responsibilities

You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued during their visit, which includes:

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or taking messages
• Checking, sorting, and forwarding emails
• Keeping records and files updated
• Keeping front desk tidy and well-stocked with necessary materials (pens, forms, paper, etc.)

As an essential member of our office, you will also help facilitate and coordinate other office responsibilities as needed.

Your Background

You are a resourceful Patient Care Coordinator who strives to ensure patients receive the experience they deserve. You're a team player who is adaptable to new and challenging tasks. You’re enthusiastic, passionate, and a collaborative problem-solver proactively striving for excellence. You also have:

• Familiarity with office machines (e.g., fax, printer, etc.)
• Strong communication and interpersonal skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• A high school diploma
• A desire to help your patients

If this sounds like you, you will fit right in with the team!

Why You Should Join Our Team

A career with us is a chance to work with everyone involved in the future of specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators, and many others work together to improve the patient care experience and achieve great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have opportunities to succeed. Our culture emphasizes continuous learning and supports our team members in all aspects of their lives—at home, at work, and everywhere in between.

• BCBS High Deductible & PPO Medical insurance options
• VSP Vision Coverage
• Complimentary Life Insurance Policy
• Short-term & Long-term Disability
• Pet Insurance Coverage
• 401(k)
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• Diverse and Inclusive Work Environment
• Strong culture of honesty and teamwork

We believe in transparency throughout the hiring process and support our team members in making informed decisions for themselves and their families. Our pay transparency policy reflects this commitment.

Position Base Pay Range: $19 USD - $23 USD

Specialty1 Partners is the employer for non-clinical employees only. Clinical employees are employed by the practice entities listed in the job posting. We generate job postings and offer letters to assist with HR and payroll support. Clinical employees include dental assistants and staff involved in direct patient treatment. Non-clinical employees include office managers, front desk staff, marketing staff, and administrative personnel.

Our office, Rider Oral Surgery, is seeking a Patient Care Coordinator to join our busy specialty practice.