Patient Care Coordinator - Part Time

GN Group; Glenwood Springs (CO); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Monthly bonus opportunities

Job summary

Beltone is seeking a Part-Time Front Office Manager in Glenwood Springs, CO. You will greet patients, manage scheduling, verify insurance, and keep the daily office running smoothly while supporting marketing and outreach efforts.

You will collaborate with clinicians and home office teams to ensure excellent patient service and efficient operations. A strong background in medical office management and superb communication are essential.

Qualifications

• Minimum of 10 years of medical office management experience.
• Experience managing/overseeing a medical front office; hearing industry is a plus.
• Strong computer skills; proficient with word processing and database software.
• Excellent interpersonal and communication skills; ability to work with diverse patients and staff.
• Detail oriented with good math aptitude and organizational ability.

Responsibilities

• Greet and screen patients to determine needs and support.
• Screen calls and schedule appointments, conduct retention calls.
• Coordinate provider schedules and ensure smooth patient flow.
• Check in/out patients; collect payments and track revenue.
• Verify patient information and insurance data; maintain charts.
• Support home office with marketing, events and outreach.
• Open/close office daily; ensure reception area is maintained.
• Train other location front office staff as needed.

Skills

Ten years medical office management

Medical front office management

Strong computer skills

Interpersonal skills

Excellent communication

Organizational skills

multitasking under deadlines

Detail oriented

Front desk experience

Sales/marketing coordination

Education

High school diploma or equivalent

Tools

Word processing software

Database software

Job description

Do you have 10 years of medical office experience and want to join an organization that values your dedication to patient care, recognizes your expertise, and supports your professional growth and long-term success? If so, we encourage you to apply today and learn more about joining our team.As a(PCC), you will be the welcoming face of our clinic, creating exceptional experiences for every patient who walks through our doors. In this role, you will oversee daily clinic operations, build strong patient relationships, understand and address patients' hearing healthcare needs, and help ensure the continued success and growth of the practice.What You’ll DoGreet and screen patients to determine how we can best support themAnswer questions about services and promotionsSpot potential leads and keep patient flow running smoothlyManage scheduling, daily office tasks, and financial and administrative dutiesHandle insurance verification, inventory, and patient recordsPartner with clinic and home office teams to support operationsAssist with marketing efforts, events, outreach, and patient retention activitiesWho Thrives in This RoleEager learners whose career is centered around working in a medical practiceStrong multi-taskers with solid problem-solving skillsPunctual, reliable professionalsIndividuals who genuinely love helping others in the medical industry while running a thriving practiceWhy It’s RewardingYou’re not just managing an office, you’re making a meaningful difference by helping patients feel supported, understood, and cared for throughout their journey to better hearing health.Job Type: Part Time, Wednesday, Thursday, Friday 9am-5pm. No Weekends, No Evenings!!!Location: Glenwood Springs, COCompensation:$20.00 - $21.00 an hour. Pay is commensurate with experience and qualificationsMonthly Bonus OpportunitiesEssential Duties and Responsibilities:Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment.Schedule and confirm appointments and conduct outbound retention calls to patients.Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office.Check patients in and out, collect and record payments, track revenue and accounting activities to include: end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.Maintain all daily, weekly and monthly reports and tracking documents. Respond to home office requests in a timely manner.Verify patient information, billing/insurance data, collect and process documentation and maintain patient charts to include the filing of all patient records.Work with insurance and workers compensation agencies to facilitate authorizations and benefit verification.Responsible for a variety of administrative tasks such as typing, filing, office supply inventory, and mail.Verify the status of and checking in hearing aids and repairs and track/maintain product inventory.Work with the hearing care provider on grassroots marketing efforts that may include compiling physician packets, coordinating educational seminars, and sending recall letters.Track marketing calls and inquiries from initial contact through the point of saleResponsible to open and close the office on a daily basis and ensure the reception area is well maintained.Training support for other location front office staff, as may be appropriate.Education and Experience Requirements:A minimum of 10 years of medical office management experienceExperience with managing/overseeing a medical front office is required (hearing industry is a plus)High school diploma or equivalent (GED)Required Skills:Strong computer skillsExperience with word processing and database software.Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population. This includes listening, sales and problem-solving skills.Excellent oral and written communication skills.Basic understanding of accounting procedures and good math aptitude.Strong customer service orientation.Excellent organizational skills.Ability to manage multiple tasks within strict deadlines.Ability to input and track sales revenues and balance accounts daily and monthly.Detail oriented.Front desk medical experience required.Physical Demands:Ability to handle a busy office with interruptions, calls, walk-ins and direct the flow of the office with efficiency and grace.Must be able to pick up after an interruption to complete tasks that require focus.Must be able to lift boxes up to 20 pounds.Beltone hires those who are passionate about the hearing care industry and dedicated to making a difference. Join the Beltone Team today and see the unlimited possibilities for your career.We are an Equal Opportunity Employer.#LI-Beltone