Patient Care Coordinator

Texas Health Institute; Fort Worth (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Paid Time Off + Holidays

Employee Discounts

Employee Assistance Program

Job summary

UnitedHealth Group in Fort Worth, TX is seeking a Patient Care Coordinator to support clinic operations, handle patient registration, verify insurance, collect co-pays, and schedule diagnostic and follow-up appointments while answering phones and directing inquiries.

This role requires 2+ years in customer service and medical office settings, proficiency with MS Word, Excel, and PowerPoint, and the ability to work independently.

Qualifications

• High School Diploma or GED required.
• 2+ years of customer service experience with strong communication skills in person and by phone.
• 2+ years of experience in a medical office or medical environment.
• Proficiency in PC software (Word, Excel, PowerPoint) and department-specific programs/applications.

Responsibilities

• Registration of patients and scheduling of appointments.
• Insurance verification and co-pay collection.
• Schedule diagnostic and follow-up appointments; answer phones.
• May act as a resource for others and coordinate activities as needed.
• Perform other related duties as assigned.

Skills

Customer service

Medical office experience

MS Word/Excel/PowerPoint

Communication skills

Education

High School Diploma/GED

Tools

EMR systems

Job description

Patient Care Coordinator

The Patient Care Coordinator is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.

Schedule

Monday - Friday, 8:00AM - 5:00PM CST, supervisor to determine schedule

Location

1412 May St, Ft Worth, TX

Primary Responsibilities

• Extensive work experience within own function
• Work is frequently completed without established procedures
• Works independently
• May act as a resource for others
• May coordinate others' activities - Extensive work experience within own function
• Performs all other related duties as assigned

What are the reasons to consider working for UnitedHealth Group?

Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Required Qualifications

• High School Diploma/GED
• 2+ years of customer service experience with strong communication skills both in person and via phone
• 2+ years of experience in a medical office or medical environment
• Intermediate level of proficiency in PC software computer skills such as Microsoft Word, Excel, Power Point, and other departmental specific programs/applications

Preferred Qualifications

• Previous experience with medical insurance
• ICD 10 and CPT coding experience
• Prior experience with EMR computer applications
• Working knowledge of medical terminology
• Working knowledge of general office procedures

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.