Patient Care Coordinator

Keplr Vision; Fernley (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Career growth

Upward mobility

Team-oriented culture

Job summary

Pritchett Eye Care in Fernley, NV is seeking a friendly Patient Care Coordinator to be the first point of contact for patients. You’ll handle scheduling, greet patients, check them in, and keep front desk operations running smoothly with a welcoming, professional demeanor.

The role emphasizes clear communication, strong organization, and the ability to multitask in a fast-paced setting. Healthcare experience helps, but is not required; training will be provided.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus, but not required)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Communication

Tech skills

Organization

Job description

Patient Care Coordinator - Pritchett Eye Care, Fernley

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You’ll Do:

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We’re Looking For:

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You’ll Love Working Here:

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.