Patient Care Coordinator

Pritchett Eye Care; Fernley (NV); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Training provided

Career growth

Team environment

Job summary

Pritchett Eye Care in Fernley, NV is seeking a Patient Care Coordinator to be the friendly first contact for patients and manage scheduling and front desk tasks with professionalism.

You will greet patients, assist with inquiries, and support smooth patient flow through strong time management and multitasking skills. Training is provided for the right candidate and growth within the team is encouraged.

Qualifications

• 1+ year of customer service experience, healthcare a plus.
• Strong communication with patients and professional demeanor.
• Tech-savvy with basic computer skills and ability to learn new systems.
• Positive, can-do attitude and ability to stay organized under pressure.

Responsibilities

• Answer phone calls and assist patients with scheduling and inquiries.
• Greet patients and check them in with a warm, professional manner.
• Handle front desk tasks efficiently and accurately.
• Maintain smooth patient flow with effective time management and multitasking.

Skills

Customer service

Communication skills

Time management

Organizational skills

Job description

Patient Care Coordinator - Pritchett Eye Care, Fernley

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You’ll Do:

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We’re Looking For:

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You’ll Love Working Here:

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

Ready to jumpstart your career in healthcare? We’re willing to train the right person—if you’re passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!