Patient Care Coordinator

Smile Brands Inc.; City of Rye (NY); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

Health savings account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Job summary

Smile Brands Inc. in Rye, NY is seeking a Patient Care Coordinator to create positive patient experiences using the G3 approach—Greeting, Guiding, Gratitude.

You will help patients feel welcome whether they come in for treatment or call to schedule appointments, and assist with financial arrangements for treatment. The role emphasizes friendly check-in/out support, insurance verification, appointment scheduling, and clear information about services and payment options.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills.

Responsibilities

• Greeting patients and creating a welcoming atmosphere.
• Assist with check-in/check-out, insurance verification, scheduling, and guiding patients through their visit.
• Explain payment options and assist with financial arrangements.

Skills

Customer service

Dental terminology

Communication skills

Job description

Overview

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.

Schedule (days/hours)

Monday-Thursday 9am-6pm Friday 8am-3

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Qualifications

• At least one year related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Preferred Qualifications

• Previous experience in a dental or medical office setting

Compensation

$25-$28/hour

About Us

• paid time off ("PTO")
• health
• dental
• vision
• health savings account
• telemedicine
• flexible spending accounts
• life insurance
• disability insurance
• employee discount programs
• pet insurance
• 401k plan

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [e-mail]