Patient Care Coordinator

Johnson Family Dental; Benton (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading dental care provider seeks a Patient Care Coordinator dedicated to creating positive experiences for patients. The role involves greeting patients, guiding them through their visits, and assisting with financial arrangements. Ideal candidates will have experience in a dental or medical office, along with strong communication skills.

Benefits

Paid time off

Health insurance

Dental insurance

Vision insurance

401k plan

Employee discounts

Disability insurance

Life insurance

Telemedicine options

Qualifications

• Related experience in a dental or medical office setting.
• Exceptional customer service focus.

Responsibilities

• Create a welcoming atmosphere and greet patients.
• Assist with check-in/check-out procedures, including insurance verification.
• Express appreciation to patients for their choice.

Skills

Strong communication

Interpersonal skills

Customer service

Job description

Overview

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.

Schedule (days/hours)

M-F 8am-5pm
Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Qualifications

• Related experience in dental or medical office setting
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Preferred Qualifications

• Knowledge of dental terminology

Compensation

$17/hr
About Us

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [e-mail]

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