Patient Care Coordinator-Wichita Northwest

Upstream Rehabilitation; Wichita (KS); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in healthcare seeks a Patient Care Coordinator in Wichita, KS. The role involves supporting clinic operations, ensuring excellent customer service, and scheduling patient appointments. This entry-level position offers comprehensive training and a chance to impact patients' lives positively.

Benefits

Annual paid Charity Day

Comprehensive health insurance

Three weeks of Paid Time Off

401K plan with company matching

Qualifications

• Ability to multitask and work independently.
• Strong communication skills with team members.
• Effective time management abilities.

Responsibilities

• Schedule referrals and maintain clinic operations.
• Handle patient payments and customer service tasks.
• Manage documentation and organize the front office.

Skills

Customer service

Communication

Time management

Organizational skills

Education

High School Diploma or equivalent

Job description

SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Wichita, KS

Are you seeking a position in a growing organization where you can make a meaningful impact on others' lives?

What is a Patient Care Coordinator?

• An entry-level office role responsible for maintaining smooth daily clinic operations.
• Excellent customer service skills are essential.
• Learn new skills regularly; multitask across multiple computer programs daily.

A day in the life of a Patient Care Coordinator:

• Greet all visitors warmly and professionally.
• Schedule new referrals via fax or phone from patients and physician offices.
• Verify insurance coverage for patients.
• Collect patient payments.
• Keep the front office organized and tidy.
• Perform additional duties as assigned.

Benefits of Full-Time Positions:

• Annual paid Charity Day to support a cause meaningful to you.
• Comprehensive health insurance including Medical, Dental, Vision, Life, and Disability.
• Three weeks of Paid Time Off plus paid holidays.
• 401K plan with company matching.

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth by executing practice management and patient intake processes effectively. Collaborating with the Clinic Director, this role ensures efficient clinic operations and aligns with Upstream Rehabilitation's mission and values.

Responsibilities:

• Handle patient payments at the time of service.
• Convert referrals into evaluations and schedule patient visits.
• Provide excellent customer service and create a welcoming clinic environment.
• Make welcome calls and manage clinic schedule, documentation, deposits, caseloads, and inventory.
• Attend required training sessions and complete quarterly compliance training.

Qualifications:

• High School Diploma or equivalent.
• Strong communication skills to relate well with leadership and team members.
• Ability to multitask, organize, meet deadlines, and work independently.
• Effective time management and presentation skills as part of a team.

Physical Requirements:

• Primarily indoor environment with standard office noise levels.
• Full-time hours, Monday through Friday, with possible evening, weekend, or additional hours for special events.
• Sedentary work involving sitting, standing, typing, and computer use.
• Must be able to lift and carry up to 20 lbs. occasionally.

This job description is not exhaustive and may change. Reasonable accommodations will be provided for qualified individuals with disabilities. Please do not contact the clinic directly.

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Upstream Rehabilitation is an Equal Opportunity Employer committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, sexual orientation, age, disability, veteran status, or other protected statuses.