Patient Care Coordinator

Emory Healthcare; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Emory Healthcare is seeking a Motivated Patient Care Coordinator in Atlanta. You will be responsible for providing administrative support, scheduling patient appointments, and ensuring high levels of customer service. Join a leading healthcare provider committed to professional development and a supportive work environment with comprehensive benefits.

Benefits

Comprehensive health benefits that start day 1

Student Loan Repayment Assistance & Reimbursement Programs

Family-focused benefits

Wellness incentives

Ongoing mentorship and leadership programs

Qualifications

• High school diploma or GED required.
• 12 months of customer service experience or 6 months of healthcare experience required.
• Excellent communication skills.

Responsibilities

• Schedules appointments for new and established patients.
• Acts as an administrative resource for all staff in the coordination of a patient's care.
• Completes precertification authorizations as required.

Skills

Customer Service

Communication (verbal and written)

Teamwork

Time Management

Empathy

Education

High school diploma or GED

Bachelor's degree or enrolled in a bachelor's program

Job description

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Overview

Benefits

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more
  
  

Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

Benefits

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more
  
  

Description

RESPONSIBILITIES:

• Schedules appointments for new and established patients and serves as the primary point of care for these patients and their families.
• Additional duties may include: Scheduling return visits Scheduling ancillary appointments
• Registering or scheduling new patients Scheduling imaging and procedures within their local clinic
• Completing patient data forms
• Coordinating provider referrals
• Retrieving medical records
• Acts as an administrative resource for all staff in the coordination of a patient's care.
• Works collaboratively with management to remedy or escalate patient complaints.
• Covers for front desk and other back-office staff as needed.
• Provides basic support for the training of new PCCs and other administrative staff as needed.
• Completes precertification authorizations as required.
• Other duties as assigned.
  
  

Minimum Qualifications

• High school diploma or GED required; 12 months of customer service experience or 6 months of healthcare experience in a similar role is required.
• A bachelor's degree or enrolled in a bachelor's program will be considered in lieu of experience.
• A successful candidate will possess the following competencies and skills:
• Ability to provide a high level of customer service;
• Excellent communication skills, both verbal and written;
• Ability to work in a team environment
• Time management skills
• Empathy for others
  
  

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [e-mail] . Please note that one week's advance notice is preferred.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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