Patient Care Coordinator

MovementPlus Physical Therapy; Aiea (HI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

A healthcare provider in Aiea, Hawaii is seeking a dedicated Patient Care Coordinator to join its team. The role emphasizes exceptional communication and customer service, along with managing patient care and coordinating appointments. Ideal candidates will have at least one year of relevant experience and a caring attitude towards patients. Bilingual skills in English and Tagalog are preferred. The position offers competitive compensation and a supportive work environment, aiming to make a real impact on patient care.

Qualifications

• At least one year of experience in a similar role.
• Proven track record of delivering high-quality customer service.
• Natural caring attitude with empathy.

Responsibilities

• Serve as the first point of contact for patients.
• Coordinate and manage patient care efficiently.
• Ensure communication between patients and healthcare providers.
• Manage patient appointments and insurance verification.
• Advocate for patient needs.

Skills

Exceptional customer service

Insurance verification

Bilingual (English, Tagalog)

Organizational skills

Communication skills

Job description

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Are you passionate about making a difference in people’s lives? Do you excel in providing exceptional customer service and genuinely care about the well-being of others? We are currently looking for an enthusiastic and experienced Patient Care Coordinator to join our healthcare team in Waipahu or Aiea, Hawaii.

What We Need

We are in search of a dedicated Patient Care Coordinator who has at least one year of experience in a similar role. The ideal candidate will have a proven track record of delivering high-quality and effective customer service. Understands insurance verification and authorization process and capable of explaining and collecting copays and coinsurance. This isn’t just about answering calls and scheduling appointments; it’s about being a pivotal part of a patient's healthcare experience.

Bilingual in English and Tagalog is preferred.

Key Responsibilities

• Serve as the first point of contact for our patients, setting the tone for a positive healthcare experience.
• Coordinate and manage patient care with empathy and efficiency.
• Ensure seamless communication between patients, family members, and healthcare providers.
• Manage patient appointments, records, and follow-up care with a detail-oriented approach. Includes insurance verification and authorization.
• Advocate for patient needs and contribute to team efforts to enhance service standards.

The Ideal Candidate

• Lives in or near Waipahu or is willing to commute.
• Is willing to commute to Pearlridge Mall to support our other clinic.
• Possesses a natural "caring" attitude, showing empathy and a proactive approach in addressing patient concerns.
• Demonstrates excellent interpersonal and communication skills.
• Has strong organizational skills and the ability to multitask effectively in a dynamic environment.

Why Join Us?

• Be part of a team that truly values the impact of your role on the lives of patients.
• Work in a supportive environment that encourages your growth and development.
• Competitive compensation and benefits package.

Ready to Make a Real Impact?

If you are a people person with a flair for care coordination and meet the above criteria, we would love to hear from you! Please submit your resume and a brief cover letter describing why you are the perfect fit for this role to [e-mail].

We look forward to welcoming you to our team and working together to enhance patient care in our community!