Patient Care Consultant

Men’s Wellness Centers; Virginia Beach (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading men's health service provider in Virginia Beach seeks a Patient Care Consultant to engage with patients and guide them through their care plans. The role involves educating patients on treatment options, scheduling appointments, and providing exceptional support in a clinical setting. Candidates should have a background in medicine or related fields, strong interpersonal skills, and a customer-focused approach. This full-time position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• Background in Medicine or related fields, ideally related to men’s health.
• Experience in Critical Care Medicine with strong patient care protocols.
• Knowledge of Home Care and Elder Care practices is helpful.

Responsibilities

• Engage with patients and understand their concerns.
• Educate patients about treatment options and guide them.
• Schedule appointments and coordinate with medical staff.

Skills

Customer-focused approach

Strong interpersonal skills

Effective training skills

Clear communication

Education

Background in Medicine or related fields

Healthcare or medical-related certifications

Job description

Men’s Wellness Centers (MWC) is Virginia's leading provider of Testosterone Replacement Therapy (TRT) and men's hormone health services. For nearly a decade, MWC has helped countless men overcome Low T symptoms, reclaim energy, enhance performance, and boost overall well-being. By combining personalized medical care, advanced lab diagnostics, and evidence-based treatments, the team ensures exceptional results. With locations in Richmond, Virginia Beach, and Newport News, MWC offers concierge-level support, including same-day appointments and tailored health solutions. Additional services include ED treatments, metabolic support, weight-loss programs, and performance optimization, all designed to help men look and feel their best.

Role Description

This is a full-time, on-site role for a Patient Care Consultant based in Virginia Beach, VA. As a key member of the team, the Patient Care Consultant will be responsible for engaging with patients, understanding their concerns, providing education on treatment options, and guiding them through their personalized care plans. Daily responsibilities include scheduling appointments, coordinating with medical staff, answering patient inquiries, and ensuring a supportive and informed patient experience. The role requires a customer-focused approach with an emphasis on clear communication and professionalism in a dynamic clinical environment.

Qualifications

• Background in Medicine or related fields, with a preference for experience in men’s health or hormone therapy
• Experience in Critical Care Medicine, with a strong understanding of patient care protocols
• Knowledge of Home Care and Elder Care practices is helpful
• Effective Training skills, with the ability to educate patients about their treatment plans and procedures
• Strong interpersonal and communication skills to provide excellent patient experiences
• Ability to work collaboratively with medical teams in a clinical setting
• Healthcare or medical-related certifications are an advantage
• Prior experience in a client-focused healthcare role is highly beneficial