Patient Care Concierge: Scheduling & Care Coordination

Agence PROvidence; Spokane (WA); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

401(k) with employer match

Health insurance

Life insurance

Disability insurance

Paid time off

Parental leave

Job summary

Providence seeks a Patient Care Coordinator to perform receptionist and clerical duties in support of PMG physician offices. You will schedule patients, collect documents, answer phones, and coordinate patient care to ensure continuity. Prior authorizations may be required.

Open positions span various Spokane area clinics. The role emphasizes teamwork, comprehensive patient care, and alignment with Providence's mission and values.

Qualifications

• Customer service-related experience.
• 6 months Office or medical office experience.
• 6 months Electronic Medical Record / Practice Management experience.

Responsibilities

• Schedule patients and obtain necessary documentation.
• Answer phones and coordinate patient care activities.
• Assist with prior authorizations as needed.
• Promote team concept and align with Providence Medical Group values.

Skills

Customer service

Office experience

Tools

EMR/Practice Management software

Job description

Providence seeks a Patient Care Coordinator to perform receptionist and clerical duties in support of PMG physician offices. You will schedule patients, collect documents, answer phones, and coordinate patient care to ensure continuity. Prior authorizations may be required.

Open positions span various Spokane area clinics. The role emphasizes teamwork, comprehensive patient care, and alignment with Providence's mission and values.