Patient Care Concierge (Part-Time)

MD Now Urgent Care; Plantation (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical benefits

Paid time off

401(k) with match

Tuition assistance

Job summary

MD Now Urgent Care is seeking a Part-Time Patient Care Representative to join our Florida clinics. You will check in patients, answer calls, verify insurance, and handle paperwork to ensure smooth operations. Willingness to travel between MD Now locations in the assigned area is preferred.

We value customer service and accuracy, and you may need to obtain a BLS certification within 30 days of starting. This role supports a team-focused environment with flexible scheduling in a busy urgent care

Qualifications

• 1 year of clinical experience in a patient care setting is preferred.
• Obtain BLS certification within 30 days of start required.
• Strong customer service skills.
• Ability to work with multiple computer programs.

Responsibilities

• Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed.
• Answers phone calls to the clinic and provides information or refers questions to others as needed.
• Verifies insurance timely and accurately.
• Ensures the occupational client’s preference card is followed and occupational procedures.
• Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information.
• Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.
• Willing to travel/float between all MD Now locations within assigned Area preferred.

Skills

Customer service

Computer skills

Clinical experience

BLS certification

Job description

MD Now Urgent Care is seeking a Part-Time Patient Care Representative to join our Florida clinics. You will check in patients, answer calls, verify insurance, and handle paperwork to ensure smooth operations. Willingness to travel between MD Now locations in the assigned area is preferred.

We value customer service and accuracy, and you may need to obtain a BLS certification within 30 days of starting. This role supports a team-focused environment with flexible scheduling in a busy urgent care