Patient Care Coach

Serenity Healthcare; Nevada; On-site; USD 35,000 - 55,000; Full time

Job summary

An innovative healthcare provider is seeking a compassionate Patient Care Coach to join their team in Henderson, NV. This entry-level role is perfect for those looking to start a rewarding career in healthcare, where no prior experience is necessary. You will play a vital role in helping patients heal through TMS treatment while benefiting from rapid career advancement opportunities and comprehensive insurance coverage. If you're passionate about making a difference and eager to learn, this is your chance to join a leader in healthcare technology and transform lives.

Benefits

Accelerated career growth

Medical, Dental, Vision Insurance

401K

20 days off annually (10 PTO days and 10 Holidays)

Employee access to treatment options

Qualifications

• High School Diploma or GED required with 3 years of customer service experience.
• Strong communication and de-escalation skills are essential.

Responsibilities

• Be the face of the healthcare provider and support patients during treatment.
• Complete Serenity’s paid TMS training program.

Skills

Customer Service

Communication Skills

De-escalation Skills

Basic Math Skills

Education

High School Diploma/GED

Job description

4 days ago Be among the first 25 applicants

Onsite – Summerlin, NV

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Care Coach for our Henderson, NV office. Your primary responsibility will be helping patients heal using TMS treatment.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits:

• Accelerated healthcare career growth – rapid advancement opportunities
• Insurance benefits (Medical, Dental, Vision) and 401K
• 20 days off annually (10 PTO days and 10 Holidays)
• Employee access to Serenity’s treatment options

Responsibilities:

• Be the face of Serenity Healthcare
• One on one coaching and commitment to patients during treatment
• Graduate Serenity’s paid TMS training program
• Own outcomes of patient treatment

Qualifications:

• High School Diploma/ GED.
• Strong customer service mindset.
• Three years’ work experience in customer service required
• Excellent verbal and written communication, and basic math skills.
• Well-versed in de-escalation skills and ability to connect with individuals.

About Serenity: Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us:

• About Serenity Healthcare
• Serenity’s Provided Services
• Meet our Patients

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to [email protected]

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other
• Mental Health Care