Patient Care Coach

Serenity Mental Health Centers; Nevada (IA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company dedicated to revolutionizing healthcare through patient-centered care. As a Patient Care Coach, you will play a pivotal role in assisting patients on their healing journey with TMS treatment. This position offers an exciting opportunity for career growth, with the chance to develop your skills in a supportive environment. You will be the face of the organization, providing essential coaching and support to patients, ensuring they receive the best care possible. If you are passionate about helping others and ready to make a difference, this role is perfect for you.

Benefits

Accelerated healthcare career growth

Insurance benefits (Medical, Dental, Vision)

401K

20 days off annually (10 PTO days and 10 Holidays)

Employee access to treatment options

Qualifications

• High School Diploma or GED required with strong customer service experience.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Provide one-on-one coaching and support to patients during TMS treatment.
• Graduate from Serenity’s paid TMS training program.

Skills

Customer Service Mindset

Verbal Communication Skills

Written Communication Skills

Basic Math Skills

De-escalation Skills

Education

High School Diploma or GED

Job description

Patient Care Coach
Onsite – Summerlin, NV

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Care Coach for our Henderson, NV office. Your primary responsibility will be helping patients heal using TMS treatment.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

• Accelerated healthcare career growth – rapid advancement opportunities

• Insurance benefits (Medical, Dental, Vision) and 401K

• 20 days off annually (10 PTO days and 10 Holidays)

• Employee access to Serenity’s treatment options

Responsibilities

• Be the face of Serenity Healthcare

• One on one coaching and commitment to patients during treatment

• Graduate Serenity’s paid TMS training program

• Own outcomes of patient treatment

Qualifications

• High School Diploma/ GED.

• Strong customer service mindset.

• Three years’ work experience in customer service required

• Excellent verbal and written communication, and basic math skills.

• Well-versed in de-escalation skills and ability to connect with individuals.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

• About Serenity Healthcare

• Serenity’s Provided Services

• Meet our Patients

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to [e-mail]