Patient Care Call Center Operator

The US Oncology Network; Englewood (CO); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health, dental, and vision plans

401(k) retirement plan

Tuition reimbursement

Paid time off

Job summary

The US Oncology Network is seeking an entry-level Telephone Operator in Englewood, Colorado. This position requires answering incoming calls efficiently, directing them to the right staff, and providing a caring, professional phone contact for patients.

Candidates must have a high school diploma and two years of office experience, preferably in a medical setting. The role includes training in clinical processes and offers a salary range of $18.00-$20.00 with comprehensive benefits.

Qualifications

• Minimum two years office experience, preferably in a medical setting.
• Ability to manage switchboard operations.
• Must pass background check and drug test.

Responsibilities

• Answer incoming calls and connect callers with extensions.
• Relay messages accurately and timely.
• Respond to emergency calls and direct them to clinical staff.

Skills

Customer service

Communication

Multitasking

Office management

Education

High school diploma or equivalent

Job description

The US Oncology Network is seeking an entry-level Telephone Operator in Englewood, Colorado. This position requires answering incoming calls efficiently, directing them to the right staff, and providing a caring, professional phone contact for patients.

Candidates must have a high school diploma and two years of office experience, preferably in a medical setting. The role includes training in clinical processes and offers a salary range of $18.00-$20.00 with comprehensive benefits.