Healthcare Switchboard Operator

US Oncology Inc.; Chicago (IL); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical

Healthcare Reimbursement Accounts (HRCA)

Health Savings Accounts (HAS)

Dental

Vision

Life Insurance

Short-Term Disability (STD)

Long-Term Disability (LTD)

Employee Assistance Program (EAP)

Commuter Benefits

401(k)

Wellness Program

Job summary

US Oncology Inc. is seeking a Telephone Operator in Chicago, Illinois. The role involves answering and directing calls, managing messages, and performing clerical duties in a medical setting. This entry-level position requires a high school diploma and up to 3 years of experience.

Benefits include medical insurance, 401(k) plans, and more. The hourly pay ranges from $15 to $18, depending on experience.

Qualifications

• Entry level position requiring 0-3 years of experience, preferably in a medical setting.

Responsibilities

• Courteously answers all incoming calls and connects callers to the correct extension.
• Takes and relays messages accurately and in a timely manner.
• Responds to emergency and urgent calls from patients.
• Directs callers to clinical staff as necessary.
• Performs operator functions including triaging calls.
• Responsible for opening and closing the switchboard.
• Maintains in-house paging system.
• Performs clerical duties as assigned.

Education

High school diploma or equivalent

Job description

US Oncology Inc. is seeking a Telephone Operator in Chicago, Illinois. The role involves answering and directing calls, managing messages, and performing clerical duties in a medical setting. This entry-level position requires a high school diploma and up to 3 years of experience.

Benefits include medical insurance, 401(k) plans, and more. The hourly pay ranges from $15 to $18, depending on experience.