Patient Care Associate II - Ob/Gyn

Washington University in St. Louis; St. Louis (MO); On-site; USD 22,592 - 32,649; Full time

Benefits offered by this job

Up to 22 days of vacation

Health insurance packages

403(b) Retirement Savings Plan

Free Metro transit U-Pass

Job summary

Washington University in St. Louis is hiring a Patient Care Support to assist in clinical settings by preparing exam rooms and supporting patient care. Candidates should have a high school diploma or equivalent, along with relevant patient care experience. The role involves direct patient interaction, documentation, and ensuring compliance with health standards.

Certifications in ACLS and BLS are mandatory within the first month of hiring. Enjoy comprehensive benefits including health insurance and personal leave.

Qualifications

• Must have 1 year of patient care support experience.
• ACLS and BLS certifications required.
• Ability to interact with patients in a clinical setting.

Responsibilities

• Prepare and maintain exam rooms and charts.
• Interact with patients and perform routine tasks.
• Complete documentation and assist with patient flow.

Skills

Anatomy

Effective Written Communication

Electronic Medical Records (EMR)

Healthcare Service

Interpersonal Communication

Medical Terminology

Oral Communications

Patient Interactions

Patient Support

Physician Communications

Physiology

Education

High school diploma or equivalent

Vocational Diploma - Medical Assistant

Job description

Position Summary

Prepares and maintains exam rooms, prepares charts, obtains records/information; assists with patient flow and ensures effective delivery of patient care and service for the clinical office.

Scheduled Hours

40

Primary Duties & Responsibilities

Patient Care

• Interacts directly with patients in clinic setting and completes routine tasks that may include obtaining vital signs, phlebotomy, completion of tests and verification of medications.

Communication and Documentation

• Directs the patient's flow assisting with various procedures/treatments and completes various documentation including requisitions.
• Routes phone messages, patient questions to the appropriate personnel.
• Assists with care coordination performing tasks such as calling patients with test results, scheduling, assisting with return calls and admissions; monitors new and returning patient contacts.
• Completes various paperwork.
• Answers basic questions regarding treatments, diagnosis and/or procedures.

Equipment and Supplies

• Monitors supply inventory, ensures adequate supplies on hand, equipment or garments are available and that all meets required compliance standards.
• Cleans and stocks exam rooms and sterilizes equipment.
• Maintains required HIPAA compliance, skills/competencies and participates in in-services, staff programs, continuing education and cross training programs according to established standards and Washington University policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.

Working Conditions

Job Location / Working Conditions

• Normal office environment.
• Exposure to blood-borne pathogens.
• Requires protective devices.
• Patient care setting.
• Direct patient care setting.

Physical Effort

• Typically sitting at desk or table.
• Typically standing or walking.
• Typically bending, crouching, stooping.
• Repetitive wrist, hand or finger movement.
• Occasional lifting (25 lbs or less).

Equipment

• Office equipment.
• Clinical/diagnostic equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications / Professional Licenses

Advanced Cardiovascular Life Support (ACLS) – American Heart Association, Basic Life Support – American Heart Association, Basic Life Support – American Red Cross.

Work Experience

Patient Care Support (1 Year).

Skills

Not Applicable.

Driver's License

A driver's license is not required for this position.

Basic Life Support Certification

• Must be obtained within one month of hire date.

Preferred Qualifications

• Some healthcare training or coursework.
• Vocational Diploma - specific trade or career - Medical Assistant.

Relevant Experience

3 Years.

Consolidated Skills

• Anatomy, Effective Written Communication, Electronic Medical Records (EMR), Healthcare Service, Interpersonal Communication, Medical Terminology, Oral Communications, Patient Interactions, Patient Support, Physician Communications, Physiology.

Grade

C05-H

Salary Range

$16.40 - $23.70 / Hourly

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.