Patient Care Associate I — Phlebotomy & Basic Care

Jackson Health System; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Jackson Health System in Miami, FL is seeking a Patient Care Associate 1 to provide patient-focused, age-specific, clinical support using health information equipment and systems. This is level 3 in the nursing support ladder, with responsibilities across patient care, education, and collaboration with the healthcare team.

Requires completion of MA/NA training and certification (Phlebotomy if applicable). Opportunities include working in a large public teaching hospital with CARE values and

Qualifications

• Completion of an approved Medical Assistant or Nursing Assistant training program is required.
• Medical Assistant Certification OR Certified Nursing Assistant license, including Phlebotomy is required.
• American Heart Association and any additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.

Responsibilities

• Uses a systematic process to provide/modify care and patient/family education.
• Assists health care team with simple procedures; prepares supplies & equipment; provides patient/family support, assists in positioning patients, sets up/or remove equipment etc. Under direction, performs a variety of tasks associated with generalized patient care (vital signs, feeding, mobility, drainage, and personal hygiene: bath, dressing, bed making/linen changes etc.).
• Utilizes specialized equipment as needed when providing patient care.
• Prepares and cleans exam rooms, patient treatment areas and stretchers between patient uses.
• Transports patients to and from treatment areas when needed.
• Cleans assigned area after patient's treatment, as needed according to departmental procedures.
• Takes and picks up food orders for patient's kitchen evaluation.
• Assists in the fabrication of adaptive and assistive equipment, i.e. washing mitts, wheelchair gloves, safety belts, straps, etc.
• Keeps the storage closet in order and stocked. Assists with office duties as needed.
• Assists and provides support to the health care team including set-up, equipment prep, clean up and restocking and specimen labeling.
• Attentive to patient care needs that meets clinical goal for routine visits.
• Responsive in meeting patient flow processes that reduce patient waiting time for procedures.
• Adjusts work pace, as directed to meet volume demands of clinical unit.
• Demonstrates flexibility and willingness to support delivery model of care as defined by ANM/NM.
• Schedules appointments for referrals/consults as assigned, minimizes distractions.
• Consistently adheres to time outs prior to start of surgical and invasive procedures per policy.
• Follows policies on identification of patients, hand hygiene/infection control and all other related unit specific policies and procedures, as detailed on the unit specific competency checklist.
• Performs phlebotomy function as assigned.
• Employees assigned to units performing phlebotomy function must have completed an accredited phlebotomy program.
• Utilizes job and unit specific equipment as required.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs all other related job duties as assigned.

Education

Completion of an approved Medical Assistant or Nursing Assistant training program

Job description

Jackson Health System in Miami, FL is seeking a Patient Care Associate 1 to provide patient-focused, age-specific, clinical support using health information equipment and systems. This is level 3 in the nursing support ladder, with responsibilities across patient care, education, and collaboration with the healthcare team.

Requires completion of MA/NA training and certification (Phlebotomy if applicable). Opportunities include working in a large public teaching hospital with CARE values and