Patient Care Assistant | Specialty Clinic

Sioux Center Health; Pierre (SD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO day 1

Retirement matching

Mentorship & training

Job summary

Avera Pierre Clinic is seeking a front office team member to support providers and patients in a busy clinical setting. This role coordinates patient flow, manages supplies, fields calls, and performs essential administrative tasks to keep the care team efficient.

Primary duties include rooming patients, taking vitals, preparing charts, processing documentation, scheduling, and assisting with referrals. High school or GED and, preferably, medical terminology experience are desired; on-the-job

Qualifications

• High School or GED equivalent required or 1–3 months related experience
• Associate's Medical Assistant degree preferred
• Medical terminology experience preferred

Responsibilities

• Rooms patients, takes vitals, prepares patient for physician, assists physician when needed
• Maintains and views patient records, reviews lab and hospital reports, posts in EMR
• Maintains exam rooms, cleans and cares for equipment, reports repairs
• Assists scheduling of tests and procedures, handles paperwork and forms
• Checks in patients, answers billing questions, routes calls
• Works telephone triage and triages messages, follows scheduling policies

Education

High School or GED

Associate's Medical Assistant

Job description

Pay Range

The pay range for this position is listed below. Actual pay rate dependent upon experience.

Location

Avera Pierre Clinic

Worker Type

Regular

Work Shift

Day Shift (United States of America)

Pay Range

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$18.00 - $23.25

Position Highlights

Monday – Thursday 8:00am-5:00pm, Friday 8:00am-12:00pm; 80hrs/2wks

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Serves as a member of the provider's Care Team in coordinating the flow of patients through assisting provider with various responsibilities as requested, managing supplies and equipment, fielding and triaging phone call, and other front office tasks.

What You Will Do

• Rooms patients, takes vitals, prepares patient for physician, assists physician when needed. Accurately completes documentation for charts.
• Maintains and views patient records, charts, and other pertinent information to include, but not be limited to, reviews all lab, hospital and other reports, and posts in the electronic medical record as necessary. Prepares result letters for patients as directed by physician.
• Maintains exam rooms for necessary supplies and materials. Ensures cleanliness. Maintains and cares for all equipment in a responsible manner. Reports any repairs as needed.
• Assists the provider and nurse scheduling of tests and procedures and with other support duties as time allows, including but not limited to: making copies, opening mail, completion of disabilities forms, death certificates, completing DME forms, and fax items as requested.
• Requests charts as needed for telephone calls and as provider requests.
• Accurately and efficiently checks in patients following applicable policies and procedures. Answers billing questions.
• Answers multiple line telephone and routes calls promptly. Alerts appropriate personnel to urgent messages/issues that require immediate attention.
• Maintains computer appointment scheduling and follows office scheduling policies/parameters. Responsible for changing scheduling templates when needed.
• Assists non-ambulatory patients to lab and x-ray as needed.
• Appropriately obtains referral from insurance, documentation of the referral and communicates the information to the patient, physician, and/or patient’s family as necessary.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, Or Work Experience

• High School or GED Equivalent or 1-3 months related experience and/or training; or equivalent combination of education and experience

Preferred Education, License/Certification, Or Work Experience

• Associate's Medical Assistant degree from a college or technical school
• Medical terminology experience

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].