Patient Care Assistant (PCA) - Specialty - MEE

Mass General Brigham Health Plan, Inc.; Boston (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking compassionate individuals to assist patients with daily living activities at a renowned facility. In this vital role, you'll help patients with personal hygiene, monitor vital signs, and provide essential support to nursing staff. The position requires strong customer service skills and the ability to follow instructions closely. Join a dedicated team making a difference in patient care while working in a supportive environment that values diversity and inclusion. This is an excellent opportunity for those looking to impact lives positively in the healthcare sector.

Qualifications

• High School Diploma or equivalent preferred.
• BLS Certification and Certified Medical Assistant preferred.

Responsibilities

• Assist patients with daily living tasks like bathing and dressing.
• Perform vital signs and document in medical records.

Skills

Patient Care

Customer Service

Medical Terminology

Ability to Follow Instructions

Physical Lifting (up to 35 lbs)

Education

High School Diploma or Equivalent

Tools

Electronic Medical Records

Job description

Site: Massachusetts Eye and Ear Infirmary

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, we are committed to supporting patient care, research, teaching, and service to the community. We value being a diverse, equitable, and inclusive organization as we aim to reflect the diversity of the patients we serve.

Job Summary:
Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Essential Functions:

1. Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested.
2. Completes all documentation in the medical record as required.
3. Interacts with patients and their families effectively.
4. Helps patients with basic hygiene tasks, including bathing, dressing, and feeding.
5. Assists with helping patients turn and reposition themselves in bed as needed and helps them move between the bed and a wheelchair.
6. Listens to any health concerns patients may have and reports those concerns to the nurses.

Qualifications:

Education: High School Diploma or Equivalent preferred.
Licenses and Credentials: Basic Life Support [BLS Certification], Certified Medical Assistant [National Certification], Emergency Medical Technician - Paramedic [Massachusetts], Nursing Assistant [LNA - New Hampshire] preferred.

Experience: Experience working in patient care/elder care 1-2 years preferred.

Knowledge, Skills and Abilities:

1. Ability to understand and follow written and oral instructions.
2. Knowledge of medical terminology.
3. Strong patient/customer service skills.
4. Ability to lift up to 35 pounds.
5. Proficient computer skills to work efficiently with electronic medical records.

Additional Job Details:

Physical Requirements:
Standing: Frequently (34-66%)
Walking: Frequently (34-66%)
Sitting: Occasionally (3-33%)
Lifting: Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying: Frequently (34-66%) 20lbs - 35lbs
Pushing: Occasionally (3-33%)
Pulling: Occasionally (3-33%)
Climbing: Rarely (Less than 2%)
Balancing: Frequently (34-66%)
Stooping: Occasionally (3-33%)
Kneeling: Occasionally (3-33%)
Crouching: Occasionally (3-33%)
Crawling: Rarely (Less than 2%)
Reaching: Frequently (34-66%)
Gross Manipulation: Frequently (34-66%)
Fine Manipulation: Frequently (34-66%)
Feeling: Constantly (67-100%)
Vision - Far: Constantly (67-100%)
Vision - Near: Constantly (67-100%)
Talking: Constantly (67-100%)
Hearing: Constantly (67-100%)

Remote Type: Onsite
Work Location: 243-245 Charles Street
Scheduled Weekly Hours: 32
Employee Type: Regular
Work Shift: Night (United States of America)

Massachusetts Eye and Ear Infirmary is an Affirmative Action Employer. We ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives.