Patient Care Assistant| MGH-Emergency Department

Massachusetts General Hospital; Boston (MA); On-site; USD 29,000 - 37,000; Full time

Job summary

Mass General Brigham in Boston is seeking a Patient Care Assistant for the Emergency Department. Working under licensed personnel, you assist patients with daily living activities and basic bedside tasks, including vitals and documentation, in a fast-paced ED setting.

The role features 36 hours per week across three 12-hour evening shifts (11 am–11 pm) with rotating holidays and weekends, onsite at 267 Charles Street.

Qualifications

• High School Diploma or Equivalent preferred.
• BLS certification required.
• CMA and Nursing Assistant certifications preferred.
• 0–1 year experience in patient care preferred.
• Knowledge of medical terminology.
• Ability to lift up to 35 pounds.

Responsibilities

• Performs vital signs, weights/heights, intakes, and outputs with accuracy within required time frames.
• Completes all documentation in the medical record as required.
• Interacts with patients and their families effectively.
• Helps patients with basic hygiene tasks including bathing and dressing, and feeding as needed.
• Assist with turning/repositioning and moving patients between bed and wheelchair.
• Report health concerns to nurses.

Skills

Patient care

Medical terminology

Customer service

EMR familiarity

Teamwork

Education

High School Diploma or Equivalent

BLS Certification

Certified Medical Assistant

Nursing Assistant Certification

Tools

EMR Software

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Schedule

36 hours per week | (3) 12-hour shifts

Evening| 11 am - 11 pm

Rotational holiday and weekend schedule

The Opportunity: Patient Care Assistant - The Emergency Department

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Does this position require Patient Care? Yes

Essential Functions

• Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested.


• Completes all documentation in the medical record as required.


• Interacts with patients and their families effectively.


• Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them.


• Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one.


• Listens to any health concerns patients may have and report those concerns to the nurses.

Education

High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Basic Life Support [BLS]

Certified Medical Assistant [National Certification]

Nursing Assistant/Patient Care Technician [National Certification] preferred

Nursing Assistant- preferred

Experience

Experience working in patient care/elder care 0-1 year preferred

Knowledge, Skills and Abilities

• Ability to understand and follow written and oral instructions.


• Knowledge of medical terminology.


• Strong patient/customer service skills.


• Ability to lift up to 35 pounds.


• Proficient in computer skills to work efficiently with electronic medical records.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

267 Charles Street

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$20.58 - $26.58/Hourly

Grade

3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership \"looks like\" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.