Patient Care Assistant (Medical Assistant)

Metro Infectious Disease Consultants; Morton Grove (IL); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Metro Infectious Disease Consultants is looking for a full-time Patient Care Assistant (Medical Assistant) to join their Morton Grove clinic. The Assistant will manage back-office responsibilities such as escorting patients, maintaining inventory, and handling billing details, alongside front-office tasks like managing appointments and telephonic communications.

Qualifications include a high school diploma and at least one year of clinical practice experience. The position offers a competitive salary and a range of benefits including health insurance and a retirement plan.

Qualifications

• At least one year of clinical practice experience, preferably in an office setting.
• Comfortable with back-office responsibilities.
• Proof of current vaccinations required.

Responsibilities

• Escort patients from reception to exam room, documenting vitals as indicated.
• Stock exam rooms with supplies and maintain medical inventory.
• Answer telephone calls and manage patient appointments.

Skills

Clinical practice experience

Comfortable with back-office tasks

Communication skills

Education

High school diploma or equivalent

Job description

Metro Infectious Disease Consultants is seeking a full-time Patient Care Assistant (Medical Assistant) to work at the clinic located in Morton Grove, IL.

This Assistant’s responsibilities include all duties related to the back‑office with occasional front desk duties. Responsibilities assigned to individuals can and will change at any time at the discretion of management or the supervisor.

Back Office Responsibilities

• Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, documenting patient’s chief complaint and notifying the doctor when the patient is ready to be seen.
• Stock exam rooms with supplies each morning, clean rooms between patients.
• Maintain inventory of medical supplies, completing requisitions (order forms) in a timely manner to ensure supplies are not depleted.
• Other tasks as assigned by management.

Front Office Responsibilities

• Filing of all scanned paperwork daily.
• Fax clinic schedules to physicians for the next clinic day.
• Prepare travel chart weekly.
• Open and distribute mail daily.
• Print schedule for the following clinic day. Verify that all progress notes and super‑bills are attached.
• Order office supplies.
• Answer telephone calls, including in closed offices at different locations.
• Page on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension.
• Make appointments for new and existing patients according to set guidelines. If the patient is new, directions should be given.
• Handle and process billing information daily.
• Handle and process dictation, letters, and physician orders daily.
• Register patients, enter and/or update patient demographics, and make copies of vital information.
• Collect co‑payments and past‑due balances from patients at check‑in/check‑out desk.
• Coordinate and process referral information for managed care patients.
• Process medical records requests.
• Escort patients from reception to exam room and document vitals and chief complaint as described above.
• Obtain laboratory specimens as requested, completing lab requisitions and preparing samples for pick‑up, and documenting the same in the Medical Record.
• Ensure superbills are completed at visit end, including visit code, diagnoses and all labs ordered.

Qualifications

• Must have at least one year of clinical practice experience, preferably in an office setting.
• Must be comfortable with back‑office responsibilities.
• High school education or equivalent.
• Proof of current vaccinations, including recommended boosters — measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID‑19 — commonly required for those working with immunocompromised patients.

Requests for accommodations/exceptions will be considered on a case‑by‑case basis, consistent with applicable laws.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Salary

• $39,000–$52,000 ($19/hour + monthly bonus)