Patient Care Advocate - Flexible PTO & 401K Match

Moda Health; Portland (OR); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Flexible PTO

Insurance: medical dental vision

401K match

Job summary

Ardon Health in Portland, Oregon, is hiring a Patient Care Advocate for our on-site specialty pharmacy team. You will deliver exceptional customer service to program members, respond to calls, and provide outreach support.

The role requires a high school diploma or GED and an active Oregon Pharmacy Technician license, with 6 months to 1 year in a medical or pharmacy setting and prior customer service experience. On-site work with comprehensive benefits.

Qualifications

• High school diploma or GED is required.
• Active Oregon Pharmacy Technician License is required.
• Six months to one year of experience in a medical office or pharmacy setting is preferred.
• Previous customer service experience is preferred.

Responsibilities

• Review prescriptions and verify insurance information to process orders.
• Explain programs and services to patients and physician offices staff.
• Schedule prescription refills and maintain documentation of calls.
• Contact patients to schedule deliveries and explain co-pays and payment responsibilities.
• Maintain patient confidentiality and comply with policies and procedures.

Skills

Strong communication

Interpersonal skills

Customer service

Education

High school diploma or GED

Active Oregon Pharmacy Technician License

Job description

Ardon Health in Portland, Oregon, is hiring a Patient Care Advocate for our on-site specialty pharmacy team. You will deliver exceptional customer service to program members, respond to calls, and provide outreach support.

The role requires a high school diploma or GED and an active Oregon Pharmacy Technician license, with 6 months to 1 year in a medical or pharmacy setting and prior customer service experience. On-site work with comprehensive benefits.