Patient Campaign Orchestration Lead - EMD (Remote)

Jazz Pharmaceuticals; Philadelphia (Philadelphia County); Remote; USD 156,000 - 234,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401k retirement savings plan

Flexible paid vacation

Job summary

Jazz Pharmaceuticals in the United States seeks an Associate Director, Campaign Orchestration (Patient) for Epilepsy and Movement Disorders. You will translate patient and caregiver strategies into coordinated, cross-channel engagement across channels and moments of care.

Reporting to the Director of Campaign Orchestration, you will partner with brand strategy, medical, analytics, and enterprise CX teams to deliver cohesive, patient-centric omnichannel campaigns and continuously optimize

Qualifications

• Bachelor's degree in business, healthcare, technology, or related field.
• 8+ years of experience in omnichannel campaign orchestration or related CX capabilities within a pharmaceutical organization.
• Experience in healthcare/pharmaceutical fields and crossfunctional collaboration.

Responsibilities

• Apply deep understanding of EMD patient needs, caregiver dynamics to inform orchestration decisions.
• Shape execution of crossfunctional engagement strategy for the EMD franchise by influencing orchestration principles and tradeoffs.
• Orchestrate coordinated, omnichannel patient campaigns translating franchise strategies into integrated engagement plans.
• Apply nextbestaction frameworks and orchestration logic to sequence touchpoints across channels.
• Own delivery of patient orchestration needs, translating strategy into sequenced cross-channel engagement.
• Define and oversee patient-focused media strategy (branded, non-branded, unbranded) for the EMD franchise.

Skills

Omnichannel orchestration

Cross-functional collaboration

Data-driven decision making

Patient engagement strategies

Enterprise CX platforms

Education

Bachelor's degree in business, healthcare, technology, or related field

Job description

Jazz Pharmaceuticals in the United States seeks an Associate Director, Campaign Orchestration (Patient) for Epilepsy and Movement Disorders. You will translate patient and caregiver strategies into coordinated, cross-channel engagement across channels and moments of care.

Reporting to the Director of Campaign Orchestration, you will partner with brand strategy, medical, analytics, and enterprise CX teams to deliver cohesive, patient-centric omnichannel campaigns and continuously optimize