Patient Billing Specialist I

Kettering Health Network; Miamisburg (OH); On-site; USD 36,000 - 51,000; Full time

Job summary

Kettering Health in Miamisburg, OH seeks a Patient Account Representative I to support billing and collections within the revenue cycle, ensuring accurate claims processing and patient account resolution. The role emphasizes HIPAA compliance and strong communication with patients.

The position requires 1–2 years in medical billing or related areas, familiarity with Epic or similar PM software, and attention to detail in data entry.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in medical billing, collections, or a related area.
• Knowledge of medical billing and coding principles (CPT, ICD-10).
• Familiarity with insurance verification and claims processing.
• Ability to use billing and practice management software (e.g., Epic or similar systems).
• Strong attention to detail and accuracy in data entry.
• Effective written and verbal communication skills.
• Ability to resolve account discrepancies and provide customer service.
• Basic math and reconciliation skills.
• Understanding of HIPAA and patient confidentiality requirements.

Responsibilities

• The Patient Account Rep I supports patient care access and operational reliability by performing billing and collections functions within the revenue cycle.

Skills

Medical billing

Insurance verification

CPT ICD-10 knowledge

Epic/PM software

Data entry accuracy

Communication skills

Account reconciliation

HIPAA compliance

Basic math

Patient billing experience

Education

High school diploma

Associate’s degree coursework in healthcare administration/business

Tools

Epic

Job description

Kettering Health in Miamisburg, OH seeks a Patient Account Representative I to support billing and collections within the revenue cycle, ensuring accurate claims processing and patient account resolution. The role emphasizes HIPAA compliance and strong communication with patients.

The position requires 1–2 years in medical billing or related areas, familiarity with Epic or similar PM software, and attention to detail in data entry.