Patient Billing & Payments Associate I

Intermountain Health; Broomfield (CO); On-site; USD 26,000 - 34,000; Full time

Job summary

Intermountain Health in Colorado's Peaks Regional Office seeks a patient account specialist to support the revenue cycle, focusing on payment postings and account resolution with accuracy and care.

You will identify payment details, validate postings, and handle payer and patient refunds as needed, while navigating payer portals and using medical terminology. Strong communication and computer skills are essential.

Qualifications

• High School Diploma or equivalent required for this role.
• 1 year experience in hospital or physician back-end revenue cycle (payment posting, billing, follow-up, collections) preferred.
• Knowledge of Medicaid and Medicare billing regulations is required.

Responsibilities

• Identify payment details and save backup records.
• Research, validate, and adjust payment postings to resolve accounts.
• Initiate payer recoupments, payer refunds, and patient refunds when applicable.
• Navigate payer claim portals and understand payer functionality.
• Communicate effectively in writing and verbally.
• Operate computers and office software.
• Read computer monitors and documents in English.

Skills

Overpayments

Claim research

Coordination of Benefits

EOB understanding

Medical terminology

Payment handling

Written communication

Computer literacy

Time management

HIPAA compliance

Education

High School Diploma or equivalent

1 year revenue cycle experience

Medicaid/Medicare billing regulations

Job description

Intermountain Health in Colorado's Peaks Regional Office seeks a patient account specialist to support the revenue cycle, focusing on payment postings and account resolution with accuracy and care.

You will identify payment details, validate postings, and handle payer and patient refunds as needed, while navigating payer portals and using medical terminology. Strong communication and computer skills are essential.